*Part-Time* Airport Agent - Customer Service

American Airlines Group • Kentwood, MI

397d • $33,883 - $33,883

About The Position

As a Customer Service Agent at Envoy Air, you will play a crucial role in providing outstanding customer service and ensuring a positive travel experience for passengers. This entry-level position offers immediate hiring with no prior experience required, and includes comprehensive training and development opportunities. You will work in a dynamic environment, assisting passengers with check-in, ticketing, and baggage handling while enjoying the benefits of flexible scheduling and travel perks.

Requirements

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
• Must be 18 years or older.
• High school diploma, GED, or international equivalent required.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist passengers with baggage handling, lifting bags onto the belt as needed.
• Provide courteous, efficient, and friendly service to all customers.
• Engage in on-the-job training and development programs to enhance career growth.

Benefits

• Travel for free with family and friends on American Airlines flights.
• Comprehensive benefits package including health, dental, prescription, and vision coverage.
• 401(k) program with employer contributions after one year.
• Paid on-the-job training and development programs.
• Flexibility to trade shifts and available overtime.
• Major discounts on hotels, cars, cruises, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Air Transportation
• Education Level: High school or GED