Part Time Administrative Support Assistant - University Fitness Center

Penn State University • University Park, PA

117d • Hybrid

About The Position

The University Fitness Center at the Penn State College of Medicine in Hershey, PA is seeking long term part-time customer service-oriented personnel to support its front desk operation. Scheduling flexibility to include nights and weekends. Front Desk Associates are responsible for providing exceptional customer service to members, guests, and visitors, both in-person and over the phone. Duties include but are not limited to monitor access to the facility, checking for proper identification. Perform cash, check, and credit card transactions accurately. Use online computer software for member check-ins, updating member accounts as needed. Conduct new prospect facility tours. Maintain a clean and organized front desk and lobby area. Answer phones, field questions, and route calls in keeping with the Front Desk standards. Schedule/Confirm appointments. The successful candidate must be detail-oriented, a committed team player, reliable, and possess the ability to maintain a friendly, enthusiastic, and positive attitude. Position includes free membership - WORK OUT FOR FREE! Plus, 25% off fitness center services. Experience in fitness is preferred but not required.

Requirements

• Detail-oriented and reliable.
• Ability to maintain a friendly, enthusiastic, and positive attitude.
• Commitment to being a team player.

Nice To Haves

• Experience in fitness is preferred but not required.

Responsibilities

• Provide exceptional customer service to members, guests, and visitors in-person and over the phone.
• Monitor access to the facility and check for proper identification.
• Perform cash, check, and credit card transactions accurately.
• Use online computer software for member check-ins and updating member accounts.
• Conduct new prospect facility tours.
• Maintain a clean and organized front desk and lobby area.
• Answer phones, field questions, and route calls according to Front Desk standards.
• Schedule and confirm appointments.

Benefits

• Free membership to the fitness center.
• 25% off fitness center services.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services