Part Time Academic Technology Associate

Lorain County Community CollegeElyria, OH
13h

About The Position

The Academic Technology Associate is responsible for providing customer service and assistance to LCCC students and faculty to assist in technical support needs in Canvas, WebEx and other Canvas integrated software. Typical activities and responsibilities include but are not limited to the following: Provides customer service and assistance to LCCC students. Serve as first point of contact for students seeking technical help with computer related issues, such as Office applications, Canvas, MyCampus, printing and wireless login issues. Work closely with students and faculty to assist in technical support needs in Canvas, Webex, and Zoom. Support accessibility remediation of online course materials Test accessibility of technology using assistive technology.

Responsibilities

  • Provides customer service and assistance to LCCC students.
  • Serve as first point of contact for students seeking technical help with computer related issues, such as Office applications, Canvas, MyCampus, printing and wireless login issues.
  • Work closely with students and faculty to assist in technical support needs in Canvas, Webex, and Zoom.
  • Support accessibility remediation of online course materials
  • Test accessibility of technology using assistive technology.

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What This Job Offers

Job Type

Part-time

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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