Part Time (30 Hours) Associate Banker, (New Build) Northlake West Branch, Charlotte, NC

JPMorgan Chase • Charlotte, NC

394d

About The Position

As an Associate Banker at JPMorgan Chase, you will play a crucial role in enhancing customer experiences and building lasting relationships within the branch. This position focuses on delivering exceptional service, educating clients on banking solutions, and utilizing technology to meet their financial needs. You will represent the brand and culture of the bank while contributing to the overall success of the branch.

Requirements

• 6+ months of customer service experience
• High school diploma or GED equivalent.

Nice To Haves

• Ability to make personal connections and engage customers in a professional manner.
• Strong organizational and follow-up skills.
• Desire to influence and educate customers about technology.
• Cash handling experience.

Responsibilities

• Engages clients as they enter the branch by welcoming them and managing lobby traffic.
• Performs branch operations including managing cash devices and account origination for consumer clients.
• Provides proactive client outreach to gauge success and offer new tools for banking and investment goals.
• Champions new Associate Banker skills and assists in training new team members.
• Educates clients on technology self-service options such as the Chase Mobile App and ATMs.
• Shares best practices across supported branches to enhance customer experience.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED