About The Position

The Associate Banker position at JPMorgan Chase is a part-time role focused on delivering exceptional customer experiences in the branch. The role involves engaging with clients, managing branch operations, and providing education on banking products and technology. The Associate Banker plays a crucial role in building lasting relationships with clients and contributing to the overall success of the branch by ensuring customer satisfaction and promoting financial solutions tailored to individual needs.

Requirements

  • 6+ months of customer service experience
  • High school diploma or GED equivalent

Nice To Haves

  • Ability to make personal connections and engage customers
  • Professional, interpersonal, and organized with follow-up skills
  • Strong desire to influence and educate customers about technology
  • Cash handling experience

Responsibilities

  • Engages clients as they enter the branch by welcoming them and managing lobby traffic.
  • Performs branch operations including managing cash devices and account origination for consumer clients.
  • Provides proactive client outreach to gauge success and offer new tools for banking and investment goals.
  • Champions new Associate Banker skills and assists in training new team members.
  • Educates clients on technology self-service options such as the Chase Mobile App and ATMs.
  • Shares best practices across supported branches to enhance customer experience.

Benefits

  • Health insurance
  • Tuition reimbursement
  • Retirement plan

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Credit Intermediation and Related Activities

Education Level

High school or GED

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