Part Time (20 Hours) Associate Banker Waltham North Branch, Waltham, MA

JPMorgan Chase • Waltham, MA

416d

About The Position

The Associate Banker position at JPMorgan Chase Bank involves providing exceptional customer service and support in a branch banking environment. This role focuses on building lasting relationships with clients, educating them on banking products and services, and ensuring a welcoming atmosphere in the branch. The Associate Banker will utilize financial technology to enhance customer experiences and contribute to the overall success of the branch.

Requirements

• 6+ months of customer service experience
• High school diploma or GED equivalent.

Nice To Haves

• Ability to make personal connections and engage customers in a professional manner.
• Strong organizational and follow-up skills.
• Desire to influence and educate customers about technology.
• Cash handling experience.

Responsibilities

• Engages clients as they enter the branch by welcoming them and managing lobby traffic.
• Performs branch operations including managing cash devices and account origination for consumer clients.
• Provides proactive client outreach to gauge success and offer new tools for banking and investment goals.
• Champions new Associate Banker skills and assists in training new team members.
• Educates clients on technology self-service options such as the Chase Mobile App and ATMs.
• Shares best practices across supported branches to enhance customer experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED