Parts Outfitter

Bass Pro Shops-posted 1 day ago
Full-time • Entry Level
Tucson, AZ
5,001-10,000 employees
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EXCITING OPPORTUNITY AWAITS! New store opening in Tucson, AZ! Join our dynamic team as we embark on a thrilling journey with the opening of our newest store! POSITION SUMMARY: The Part Sales role maintains and controls boat, motor, trailer and ATV parts inventory and assist external and internal customers with purchases of or questions regarding parts.

  • Supports a strong commitment to world class customer service and ensure a pleasant and productive shopping experience for all customers.
  • Receives inquiries from customers requesting retail parts, price quotes or general information either by phone or at the parts counter.
  • Researches customer inquiries using Internet sites, manufacturer contact or on-site reference materials.
  • Performs part sales transactions either on the phone or at the parts counter.
  • Safeguards funds received and perform till reconciliation procedures on a daily basis.
  • Creates purchase orders to buy parts needed for stock, customer or work order requirements and forward order to appropriate vendor.
  • Receives parts ordered and check shipping documents vs. merchandise / quantities received for accuracy.
  • Performs data entry of parts received into the IDS inventory tracking system.
  • Places merchandise received in designated location for easy retrieval.
  • Verifies and validates receipt of payment in full before special order parts are shipped.
  • Issues parts to technicians and riggers as per work order requirements then subsequently enter those parts issued on work order in IDS to track parts inventory.
  • Verifies and completes refund transactions on returned parts or cancellations.
  • Ensures returned and warranty parts are sent back to the appropriate vendor and credit is received.
  • Prepares for and conducts required parts inventories as per established schedules.
  • Reports and reconciles any inventory shortages or parts variances resulting from physical inventory.
  • Maintains a clean and professional work area.
  • ALL OTHER DUTIES AS ASSIGNED.
  • High School education or equivalent experience
  • Ability to calculate figures such as discounts or percentages and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Good phone etiquette
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computer and perform data entry functions
  • Able to lift up to 50 pounds
  • Able to stand for extended periods
  • Marine knowledge helpful
  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!
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