Part Sales Representative

Dimplex Thermal Solutions • Kalamazoo, MI

1d

About The Position

The Aftermarket Part Sales Representative position is responsible for evaluating and completing requests for quotes, orders and services regarding DTS Chiller units in an expedited manner while helping the company meet or exceed the budget and margin objectives. The candidate for this position is an individual who is energetic, professional, a passionate team player with experience in contributing to a driven and results-oriented team. This position will be able to effectively communicate, foster relationships and grow systems within the sales and service department and improve communication with customers, both internal and external.

Requirements

• Ability to thrive in a high productivity team environment.
• Strong organizational skills and ability to multitask in a faced paced environment.
• Strong time management skills.
• Driven, self-motivated and confident in making confidential and financial decisions.
• Ability to oversee and manage projects effectively.
• Able to anticipate problems and work effectively to mediate those issues.
• Ability to understand customer objectives and develop solutions that meet or exceed their expectations.
• Strong attention to detail.
• Sense of urgency regarding customers’ needs and communication.
• Works well under pressure.
• Excellent written and verbal communication skills; emphasis on clarity, summarization, and action.
• Technical aptitude and/or experience.
• Proficient in computer skills, Microsoft products and basic math skills.
• Superior phone skills and aptitude for customer service.
• Minimum 2-4 years customer service experience.
• High school diploma, or equivalent, required.

Nice To Haves

• Sales experience or client-facing background is a plus.
• Some post high school education in Business, Marketing, Communication or related field preferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED