Part Procurement Clerk

Panasonic • Altoona, IA

6d

About The Position

The Parts Procurement Clerk is responsible for achieving sales goals and administering order management processes for repair parts. The position also identifies customer needs and resolves parts or equipment issues with the sale and timely delivery of quality parts and solution offerings. Act with a sense of urgency and accountability to satisfy the customer by fully identifying customer issues and offering timely and quality solutions. Act with a sense of urgency and accountability to satisfy the customer by fully identifying customer issues and offering timely and quality solutions. Ensure that problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner. Process orders received from service & installation teams Create, maintain, update, and reconcile purchase orders. Adheres to purchase order company policies & procedures. Place orders for departments other than service such as sheet metal, controls, HVAC, refurbishing, and installation department as needed. Support orders in inventory, purchasing, pricing, and warranty administration processes. Reviewing invoices for purchased commodities as required by Accounts Payable. Additional responsibilities as assigned.

Requirements

• GED/ High School Diploma and Zero to Five years of related experience and or training; Associate degree is preferred.
• Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.
• Strong communication skills, verbal and written, required.
• Intermediate to advanced proficiency in Microsoft Office Suite.
• Strong organizational, time management skills.
• Flexibility to work outside normal working hours, as required.
• Ability to maintain the highest level of customer service at all times.
• Demonstrated ability to making decisions, learn quickly, thinking rationally and exercising good judgment.
• Work effectively in diverse team environment.
• High level of professionalism and diplomacy.

Nice To Haves

• Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.

Responsibilities

• Achieving sales goals
• Administering order management processes for repair parts
• Identifying customer needs
• Resolving parts or equipment issues
• Ensuring problems relating to delivery, quality or pricing are promptly conveyed to the supplier and resolved in a timely manner
• Processing orders received from service & installation teams
• Creating, maintaining, updating, and reconciling purchase orders
• Adhering to purchase order company policies & procedures
• Placing orders for departments other than service such as sheet metal, controls, HVAC, refurbishing, and installation department as needed
• Supporting orders in inventory, purchasing, pricing, and warranty administration processes
• Reviewing invoices for purchased commodities as required by Accounts Payable
• Additional responsibilities as assigned

Benefits

• Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
• Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
• Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
• Paid Time-Off Benefits – Paid time off, stewardship, and parental leave.
• Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
• Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.
• Available to eligible employees starting the first day of the month following their start date. Eligibility for each benefit may vary based on employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees