Parking Supervisor

ASM Global • Jacksonville, FL

5d

About The Position

Legends Global has an immediate opening for a Parking Supervisor. Responsible for overseeing the daily supervisor of the parking staff and ensuring excellent customer service at the Jacksonville Sports Complex and Prime Osborn Convention Center.

Requirements

• Must have a valid State of Florida driver’s License
• Ability to read signs and follow simple oral and written instructions
• Prepare clear and concise event shift reports.
• Excellent customer service skills and the ability to resolve situations of conflict is mandatory
• Must be able to pass a background check to include a credit history report and meet corporate minimum requirements
• Two years’ experience in a customer service or management environment and a minimum of two years in a supervisory role preferred.

Responsibilities

• Prepares and assigns work location/duties of Parking Attendants and Cashiers.
• Prepare, issue and reconcile change funds given to cashiers.
• Conducts briefings, while providing and collecting tools/equipment given to Parking Attendants.
• Provide guests with directions and other venue information.
• Conduct field/lot inspections; ensure operations are running smoothly; observe/resolve potential problems; determine and report maintenance needs.
• Assigns & supervises placement of signs, traffic cones and other event set-up materials.
• Supervises the process of parking ticket sales in accordance with established policies and procedures.
• Participate in the selection of parking staff; provide and/or coordinate staff training; work with employees to correct deficiencies; execute discipline procedures when required according to established policies and procedures.
• Resolves client and guest customer service issues with the utmost courtesy, kindness and thoroughness.
• Maintains host building contact to ensure smooth operation of event parking.
• May assist police with traffic control, work with police regarding law enforcement issues.
• Patrols’ parking facilities on a regular basis to ensure operational problems are met in a safe and timely manner.
• Sets-up and makes bank deposits on an as-needed basis.
• Other duties may be assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed