Parking Supervisor

Cornerstone Parking Group, Inc.Marietta, GA
5h$17Onsite

About The Position

The Parking Supervisor supports Operations Manager by assisting in the daily parking operations of the Wellstar Kennestone Hospital campus. This role provides direct, hands-on leadership to frontline staff, fostering a positive, service-driven environment that empowers employees to deliver an exceptional experience for patients, and visitors.

Requirements

  • Valid driver's license.
  • 18 years of age or older.
  • High school diploma/GED.
  • Desire to serve others and lead by example.
  • Minimum of two years previous experience with bookkeeping, cash reconciliation, and/or leadership of front-line team members.
  • Able to read, write, converse and comprehend English fluently.
  • Proficiency with computers and ability to learn new software.
  • Must be able to operate efficiently and effectively in a fast-paced, changing environment.
  • Ability to handle multiple tasks simultaneously without losing sight of timeframes and deadlines, while keeping attention to detail and accuracy.
  • Able to stand and walk approximately 95% of shift.
  • Able to sit, stand, stoop, move up/down, walk, jog and run as needed.
  • Ability to work outside in diverse weather conditions, to include heat, cold, rain and snow.

Nice To Haves

  • Associate or bachelor's degree preferred.
  • Previous parking, valet, payment collection, or event experience preferred.

Responsibilities

  • Lead by example
  • Daily, hands-on supervision of staff and facility operation, providing leadership and guidance
  • Monitor daily attendance and performance of staff to ensure that they are giving the highest level of customer service while performing their duties efficiently and accurately
  • Practice “hands-on” leadership, coaching through MBWA (Management by Walking Around), and lead by example.
  • Ensure compliance with all company standards; assist with performance reviews and disciplinary matters.
  • Communication with other shift supervisors and managers with operational demands.
  • Provide breaks for cashier team members
  • Assist in monitoring of daily ticket inventory in dispensers
  • Provide direct leadership and oversight to cashier team to ensure the highest levels of customer service
  • Resolve parking-related grievances with tact, professionalism, and diplomacy
  • Respond promptly to customer inquiries, complaints, or requests
  • Monitor maintenance of the facility and associated premises to ensure cleanliness and properly working equipment
  • Notify Maintenance Team of any matters that need attention; assist as needed
  • Other duties as assigned

Benefits

  • $17.00/hr.
  • PTO: 136 hours per year
  • Medical, Dental, Vision, Voluntary Life offered after first 60 days
  • Group life, Short Term Disability/Long Term Disability: 100% premium paid for by Cornerstone
  • 401(k) is available after first six months of employment and 1000 hours worked
  • Comprehensive, paid training
  • Rewarding and fun work environment
  • Opportunities for advancement
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