Lehigh Northampton Airport Authority-posted 3 days ago
Part-time • Entry Level
Allentown, PA

Ensure ground transportation companies conducting business with the Authority abide by all Resolutions, Rules, and Regulations for each of the Airports owned and/or operated by the Authority. Oversee parking staffing including hiring, training, payroll and scheduling to assure expected levels of airport activity Implement ground transportation guidelines, policies, and standard operating procedures for personnel to facilitate the efficient operation of the public parking lots and parking booths. Process all patrons complaints and inquiries. Reconcile revenue from parking operations. Coordinate all maintenance of parking revenue control equipment. Perform periodic inspections of facilities and equipment to ensure cleanliness and proper operation. Review and analyze signage requirements, web site data, and various publications to ensure adequate and accurate information on parking and ground transportation. Administer and adhere to all Authority personnel policies and departmental and affirmative action guidelines. Perform cashier operations, cash handling, credit card processing, monetary reconciliation, using computer register, operations, ribbon replacement, resolve ticket/credit card jams and interact with customers. Other duties as assigned.

  • Ensure ground transportation companies conducting business with the Authority abide by all Resolutions, Rules, and Regulations for each of the Airports owned and/or operated by the Authority.
  • Oversee parking staffing including hiring, training, payroll and scheduling to assure expected levels of airport activity
  • Implement ground transportation guidelines, policies, and standard operating procedures for personnel to facilitate the efficient operation of the public parking lots and parking booths.
  • Process all patrons complaints and inquiries.
  • Reconcile revenue from parking operations.
  • Coordinate all maintenance of parking revenue control equipment.
  • Perform periodic inspections of facilities and equipment to ensure cleanliness and proper operation.
  • Review and analyze signage requirements, web site data, and various publications to ensure adequate and accurate information on parking and ground transportation.
  • Administer and adhere to all Authority personnel policies and departmental and affirmative action guidelines.
  • Perform cashier operations, cash handling, credit card processing, monetary reconciliation, using computer register, operations, ribbon replacement, resolve ticket/credit card jams and interact with customers.
  • Other duties as assigned.
  • Preferred minimum of two years supervisory experience in a transportation environment.
  • Ability to plan and organize work, establishing priorities to carry projects through to timely completion and when necessary meet emergency demands.
  • Customer focused and analytical with good judgment, able to work under pressure and a team player.
  • Support to establish and maintain effective working relationships with customers, tenants, co-workers, subordinates, and the general public.
  • Capable to work independently and perform work with limited direct supervision.
  • Able prepare effective and concise reports.
  • Well organized and detail-oriented with an ability to multi-task.
  • Work effectively both independently and in a team environment in a positive and professional manner at all times with effective supervisory/management skills.
  • Strong written and verbal communication skills.
  • Excellent Microsoft Office skills Word, PowerPoint, Excel.
  • Ability to develop and administer policies and procedures.
  • Valid Drivers license.
  • Must be able to communicate clearly both verbally and written.
  • Read, write and speak English.
  • Constantly exposed to loud noises, temperature changes, heat, and humidity
  • Frequently walking, standing, sitting, moving wrists and fingers.
  • Must be able to lift 50 lbs. unassisted.
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