Parking Lot Supervisor- Wailua River (Weekends)

Reimagined Parking•Kapa'a, HI

7h•$23•Onsite

About The Position

The Parking Lot Supervisor is responsible for overseeing daily parking operations, ensuring efficient traffic flow, exceptional customer service, and enforcement of parking policies. This role supervises a team of parking attendants or enforcement officers and ensures compliance with safety and operational procedures.

Requirements

High school diploma or equivalent; associate degree in business or related field is a plus.
2+ years of experience in parking operations, including supervisory responsibilities.
Strong leadership, communication, and conflict-resolution skills.
Basic computer proficiency and familiarity with parking management or POS systems.
Ability to work flexible hours, including weekends and holidays.
Valid driver’s license with good criminal records

Responsibilities

Supervise parking attendants, cashiers, and enforcement staff assigned to the lot.
Oversee vehicle entry/exit flow, lot occupancy, and space availability to optimize efficiency.
Ensure staff provide courteous and timely service to customers.
Monitor adherence to parking rules, ticketing procedures, and fee collection.
Handle and resolve customer concerns, disputes, or incidents professionally.
Conduct routine inspections to ensure cleanliness, safety, and operational readiness of the lot.
Train new staff on procedures, safety practices, and customer service expectations.
Verify accuracy of collected revenue and ensure timely bank deposits or handoffs.
Coordinate with maintenance or technical staff for repairs to gates, pay stations, or signage.
Maintain accurate records of staffing, incidents, and shift activities

Benefits

Generous Paid Time Off : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans : Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave : Enjoy time off to support your growing family or care for loved ones.
401(k) Plan : Benefit from a generous employer match with immediate vesting to help you save for retirement.
Sick Time Off : Prioritize your health and well-being with paid sick leave based on state laws and regulations.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

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