Parking Facility Asst Manager (61506)

Park Place Parking & Fast Park and Relax•Moon Township, PA

2d•$21 - $25

About The Position

Assistant Manager - Fast Park & Relax Please apply by completing the application completely and provide a professional, up to date resume. Fast Park & Relax has a fabulous opportunity for a positive, high energy, talented individual to apply their leadership skills in the travel industry. Fast Park & Relax, the premier offsite parking company near Pittsburg International Airport, offers a competitive wage, room for advancement with a national company and great benefits (PTO starts accruing on day one!). If you enjoy working in the travel/hospitality/service industry, please explore the opportunities we are offering. Job Purpose: - To assist the General Manager in the daily operations of the Fast Park facility, ensuring smooth and efficient parking services for customers while maximizing revenue and maintaining a high level of customer satisfaction. This role involves supervising staff, managing customer interactions, overseeing financial transactions, and maintaining the overall appearance and functionality of the parking facility.

Requirements

High School Diploma or equivalent.
Minimum of 2 years of experience in parking operations, customer service, or a related field.
Proven experience in a supervisory or leadership role, preferably within the parking industry.
Experience with revenue management and financial reporting related to parking operations.
Experience handling customer complaints and resolving conflicts effectively.
Excellent customer service skills with the ability to maintain a positive and professional demeanor at all times.
Strong communication skills, both written and verbal, to effectively interact with customers, staff, and management.
Ability to multitask and prioritize tasks in a fast-paced environment.
Strong problem-solving and decision-making skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Knowledge of parking regulations and procedures.
Ability to maintain accurate records and reports.
Ability to train and supervise staff effectively.
Strong organizational and time management skills.
Ability to handle cash and credit card transactions accurately.
Ability to maintain a clean and organized work environment.
Ability to operate parking equipment, such as gates and ticket dispensers.

Nice To Haves

Associate's degree in Business Administration, Hospitality Management, or a related field preferred.

Responsibilities

Assist in the daily operations of the Fast Park facility, including opening and closing procedures, staff scheduling, and inventory management.
Supervise and train parking attendants, providing guidance on customer service, cash handling procedures, and parking lot management.
Ensure excellent customer service by addressing customer inquiries, resolving complaints, and providing assistance with parking-related issues.
Manage financial transactions, including cash handling, credit card processing, and daily revenue reconciliation.
Monitor and maintain the parking facility, ensuring cleanliness, safety, and proper functioning of equipment.
Enforce parking rules and regulations, issuing citations as needed and addressing any security concerns.
Assist with marketing and promotional activities to attract and retain customers.
Prepare daily, weekly, and monthly reports on parking activity, revenue, and expenses.
Maintain a safe and secure environment for both customers and employees.
Communicate effectively with the staff and customers.
Stay up-to-date on industry best practices and company policies.
Perform other duties as assigned.