Parking Event Day IT Representative (Part-time)

Miami Dolphins•Miami Gardens, FL

57d•$17•Onsite

About The Position

The Miami Dolphins and Hard Rock Stadium are looking for a Parking Representative to assist with event day IT support for scanners during Miami Dolphins games, University of Miami Games, Miami Open, Formula 1 Crypto.com Miami Grand Prix, concerts, soccer and other world class events. Location: This is a part-time/hourly position based on site at Hard Rock Stadium in Miami Gardens, FL. This position pays $17 per hour.

Requirements

Availability to work a minimum of 80% of ALL Hard Rock Stadium events, which includes Miami Dolphins and University of Miami home games, Miami Open, the Formula 1 Crypto.com Miami Grand Prix, concerts, soccer matches, and more. This will include weeknights, weekends, and holidays.
Must have a positive attitude and ability to deliver world-class service with a smile and outstanding communication skills.
Requires attention to detail and the ability to adapt to changing and difficult situations.
Must have the ability to anticipate needs, assess situations and act accordingly.
Prior IT experience (entry level or supervisory)
MUST be fluent in English, Spanish beneficial.

Nice To Haves

Customer service experience (entry level or supervisory) preferred but not required.

Responsibilities

Be proactive and friendly in greeting and assisting staff with various inquiries at all points of contact.
Exhibit a professional appearance at all times.
Maintain a working knowledge of Parking operations and Hard Rock Stadium policies and procedures to effectively assist with general questions.
Strong verbal and interpersonal skills with ability to communicate effectively with employees.
Check functionality of handheld devices before distribution.
Distribute all necessary materials to staff prior to reporting to their post and accurately document distributed handheld devices.
Identify and resolve basic technical issues with handheld devices.
Regularly check the status of handheld devices and report any potential device issues to management.
Provide assistance with scanning parking passes (if necessary).
Collect all distributed materials, connect scanners, and complete inventory of equipment post-shift.
This description defines the type of work being performed by a person assigned to this position. It is not a complete list of all duties and responsibilities required by the Miami Dolphins and Hard Rock Stadium.