Parking Enforcement Officer (Regular Part-Time)

Description ABOUT THE POSITION: Join the City of Monterey as a Parking Enforcement Officer, and become an essential part of our vibrant coastal community!The City of Monterey currently has one (1) Regular Part-Time Parking Enforcement Officer vacancy in the Parking Division of the Public Works Department. This position requires the ability to work flexible scheduling including weekends, evenings, and holidays as well as outdoors, in all weather conditions. The Parking Enforcement Officer plays an integral role in the Parking Division's mission to provide safe, clean, legal, and available parking to the citizens of, and visitors to, the City of Monterey. With stunning ocean views and a supportive work environment, this role offers not only a chance to make a real impact but also the opportunity to thrive in a dynamic coastal setting. If you're looking for a career that keeps you on your toes and allows you to connect with your community, this could be the perfect opportunity for you. WE TAKE CARE OF OUR EMPLOYEES: The City of Monterey offers a competitive benefits package to full-time employees. Some of these benefits include a Health Spending Fund, Medical, Dental, Vision, and Life Insurance, Vacation Accruals, Sick Leave, 14 Paid Holidays, Education Incentive Pay, Tuition Reimbursement Programs, CalPERS Retirement, and more! Application Process A limited number of applicants who clearly show that they most closely meet the needs of this position in terms of training, experience, education, and other job-related characteristics will be accepted to participate in the selection process. This process will include evaluation and initial screening of the standard on-line City application to determine which candidates progress to the next phase of the recruitment process. The subsequent selection process may include a written test/written exercise, performance exercise, panel interview, and a final departmental interview. The Human Resources Department reserves the right to make changes to components of the examination process. As a condition of employment, the selected candidate will be required to successfully pass a Live Scan fingerprint background check and reference check. Depending on the position, as a condition of employment, the selected candidate may also be required to pass a physical exam including a drug screen and a federal background check to gain access to military and police facilities and systems. Candidates who successfully progress through all phases of this recruitment process will be placed on an eligible list. The eligible list is active for 12-months and may be used to fill additional positions including lower-level positions, regular part-time, and part-time temporary seasonal, determined to have similar duties and requirements. EQUAL OPPORTUNITY EMPLOYER: The City of Monterey provides outstanding services to the public and is deeply committed to a community and workforce that is inclusive, equitable, and diverse. We welcome and encourage applications from all qualified applicants, including underrepresented minorities that contribute to the diversification and enrichment of ideas and perspectives. The City of Monterey does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group of class protected by applicable federal, state or local law. SUMMARY: Under general supervision, to enforce parking regulations by patrolling the City and controlling the parking of motor vehicles; and to do related work as required. DISTINGUISHING CHARACTERISTICS: The Parking Enforcement Officer works under general direction of the Parking Enforcement Supervisor and may receive direction from other Senior positions in the division. It differs from the Senior Parking Enforcement Officer in that the latter performs the most difficult parking enforcement duties and provides work direction and training. The Parking Enforcement Officer exercises no supervision over subordinate staff. Examples of Duties ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: * Control and monitor the parking of motor vehicles on city wharves, parking lots and in parking structures through an automated system or in person. * Use and troubleshoot an automated parking system to monitor parking facilities, respond to questions, and provide information to customers. * Answer incoming calls from intercom in a timely and professional manner. * Provide professional, caring, and timely customer service both verbally and in writing. * Log and maintain accurate records in hard-copy and digital formats. * Learn, explain and process City parking programs such as local programs, disabled placards, vouchers, and other similar programs. * Monitor automated parking system occupancy data, parking radio traffic, and safety surveillance equipment. * Report incidents and suspicious behavior and contact authorities when necessary. * Patrol parking facilities in a thorough manner to provide security presence for the public and facility. * Dispatch parking personnel and/or conduct equipment inspection and minor repair, safety and security inspections, customer service requests, and traffic control during high traffic volume occasions or events. * May issue citations for violations of parking regulations. * Maintain and complete necessary records in an automated system or in hard-copy. . * Notify the police department of abandoned vehicles and law enforcement problems. * May assist police with traffic control. * Appear in court on challenged citations. * Perform parking surveys as assigned. * Monitor conditions and supplies in restrooms. * Assist with litter cleaning in garage facilities; and other related duties as required. * Must be available and willing to work on weekends, holidays, evenings, nights and at irregular hours. * May assist in the training of fellow Parking Division staff. * Other administrative duties as assigned. * Support the relationship between the City of Monterey and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff. * Maintain confidentiality of work-related issues and City information. * Perform other job-related duties within the scope of this job classification as assigned. Typical Qualifications MINIMUM QUALIFICATIONS: Education: Graduation from high school or GED equivalent. Experience: One (1) year experience involving public contact and making independent decisions. Some experience involving the maintenance or repair of mechanical equipment is desirable. An equivalent combination of education and experience may be considered. LICENSE AND CERTIFICATION: * Must possess a valid California Driver's license upon appointment and be insurable with the City's standard insurance rate, unless otherwise approved by appointing authority. Supplemental Info KNOWLEDGE AND SKILLS: Knowledge of: * Local and state laws and ordinances regarding parking regulations; * Operation of parking technology; * Municipal parking programs. Skill in: * Learning and enforcing local and State traffic laws; * Dealing courteously, but firmly, with the general public; * Reading and understanding departmental policies, rules, instructions and regulations; * Operating a three-wheel scooter safely and in accordance with traffic laws and rules; * Observing and memorizing names, places and incidents; * Learn simple meter maintenance; * Maintaining accurate and work records; * Ability to exercise sound judgement and act with discretion under varying conditions; * Preparing reports. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Physical Demands * Standing & Walking - Standing for extended periods of time and/or walking distances (1 or more miles). * Sitting - Ability to work in a seated position at a computer station for extended periods of time. * Lifting - Ability to safely lift up to 30 pounds; use proper lifting techniques including bending at the knees. * Manual Dexterity - The ability to perform multiple work activities requiring a significant level of physical and mental coordination, such as accurate field measuring; repair and calibration of instruments; computer keyboard; writing. * Visual - Acuity for driving long periods; reading literature for long periods; industry warning signs and instruments; reading maps and diagrams, computer screen. * Hearing and Speech - Ability to communicate in person, before groups and over the telephone. * Mobility: Ability to operate a motor vehicle, and reach, push, pull, stoop, bend, and squat. * Reflexes - Ability to quickly and automatically respond to emergency and safety situations. Environmental Elements Employees work in a parking garage and/or outdoors with exposure to inclement weather, noise, and dust. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. This position requires the ability to work a flexible schedule including weekends, evenings, and holidays. DISASTER SERVICE WORKERS All City of Monterey employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. This position is a Regular Part-time (RPT) position and is paid on an hourly basis rather than a semi-monthly basis. Retirement: CalPERS 2.7 % @ 55 with highest year formula is provided for current City of Monterey employees or new employees who were hired prior to January 1, 2013 and who are currently active or have been active within six months of the date of hire in the CalPERS retirement system. The employee retirement contribution for these employees is 11% and is deducted on a pre-tax basis. The retirement formula for new employees is 2% @ 62 with highest three year compensation. The employee retirement contribution is 7.75% and is deducted on a pre-tax basis. The City participates in the Medicare portion of Social Security. Health Plan Spending Fund: $674 per month provided to employees to purchase medical benefits for the employee and dependents through the PERS Health Plan Program. Regular Part-time employees who opt out of the City's medical plan receive $175 per month. Medical Insurance: Employee has option of purchasing medical insurance. Employees are able to pay premium though a pre-tax payroll deduction. Flexible Spending Account: The Section 125 Plan provides for an employee to set pre-tax dollars aside, through a payroll deduction, for reimbursement of health care and dependent care expenses. Employee Assistance Program: Fully paid for employee and eligible dependents. Short Term / Long Term Disability Plan: The City provides a Short Term/Long Term Disability Plan. City Recreation Program Fees: Resident Rates for City Recreation classes and programs for employees and immediate family household members. Fitness Pass: Fitness Pass Program available through the Sports Center. Fitness Activity Plan: Employees are eligible to participate in a Fitness Activity Plan where they work out off-duty in exchange for leave time accrued in a Fitness Leave bank. Each calendar year, a maximum of 30 hours can be accrued (7.5 hours a quarter) with a maximum of 60 hours allowed in the bank. The Fitness Leave bank does not have cash value, and time accrued has no expiration date. Sick Leave: Accrue 6 hours per month. Holidays: 14 paid days annually plus 1 floating holiday (6 hours per holiday). Vacation: 1-5 years/ 5 hrs per month; 6-10 years/ 7.5 hrs per month; 11-15 years/ 8.5 hrs per month; 15+ years/ 10 hrs per month; 20+ years/ 11.5 hrs per month * ADDITIONAL INFORMATION * Candidate selected will serve up to one-year probationary period. * Candidates who pass the testing process will be placed on an eligibility list. This list may be used to fill additional positions (including subordinate positions) that become available during the life of the list. * This bulletin is for informational purposes only and does not supersede rules regulations, ordinances and resolutions currently in effect. * Pursuant to the Immigration Reform Act of 1986, employees must show proof of identity and eligibility to work in the United States. * The City of Monterey is an Equal Opportunity Employer. 01 Please indicate your highest level of education. * Master's degree or higher * Bachelor's degree * Associate's degree * High School Diploma or GED * No High School Diploma or GED 02 Please indicate your experience involving public contact * 7 years or more * 5 - 6 years or more * 3 - 4 years or more * 1 - 2 years or more * Less than 1 years 03 Will you be available to work weekends, evenings, holidays and shift work as needed? * Yes * No 04 In 250 words or less, please answer the following supplemental question to the best of your ability. "See Resume" it not an acceptable response and will result in a disqualification. Note: The text box below does NOT provide you with the word count. It is your responsibility to track your usage and stay within the 250-word limit. Copy and pasting your response into a Microsoft Word Document is recommended for obtaining your word count. Failure to stay within the above stated word limit may result in your disqualification from this recruitment process. What are the most significant skills you possess that would make you an excellent individual to hire as a Parking Enforcement Officer? 05 In 250 words or less, please answer the following supplemental question to the best of your ability. "See Resume" it not an acceptable response and will result in a disqualification. Note: The text box below does NOT provide you with the word count. It is your responsibility to track your usage and stay within the 250-word limit. Copy and pasting your response into a Microsoft Word Document is recommended for obtaining your word count. Failure to stay within the above stated word limit may result in your disqualification from this recruitment process. Describe your experience communicating rules, regulations or standard operating procedures to members of the public. Required Question Employer City of Monterey Address 735 Pacific Street; Suite B Monterey, California, 93940 Phone 831-646-3765 831-646-3765 Website http://www.monterey.org