Parking Enforcement Officer--Part-Time

Lancaster Parking AuthorityLancaster, PA
86d

About The Position

This position is responsible for enforcing parking ordinance violations in the City of Lancaster, PA. The role involves enforcing parking ordinances and regulations, including meter, permit parking, and street cleaning violations, either by foot or in a municipal vehicle. The employee will write and issue violation tickets either by hand or by using an electronic/computerized device. Clear and courteous communication with the general public, customers, and staff is essential, including assisting with answering questions and providing instruction on the use of parking meters. The employee must work in a safe manner and recognize unsafe situations or conditions, taking appropriate action to ensure the safety of themselves and others.

Requirements

  • High School Diploma or equivalent.
  • Valid driver’s license with acceptable driving history.
  • Two or more years of customer service experience.
  • Ability to speak, read, write and comprehend the English language.
  • Ability to handle stressful or difficult situations calmly, tactfully, and courteously.
  • Ability to perform basic mathematical skills (addition and subtraction).
  • Ability to safely operate a vehicle.
  • Knowledge of Lancaster City parking ordinances.
  • Knowledge of the streets of the City of Lancaster, PA.
  • Ability to use a hand-held computer as well as other relevant computer hardware and applications.

Responsibilities

  • Enforces parking ordinances and regulations, including meter, permit parking, and street cleaning violations.
  • Writes and issues violation tickets either by hand or using an electronic/computerized device.
  • Provides clear and courteous communication with the general public, customers, and staff.
  • Assists with answering questions and providing instruction on the use of parking meters.
  • Works in a safe manner and recognizes unsafe situations or conditions.
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