Parking Enforcement Officer GL

Ball State University•Muncie, IN

4d•$18 - $18

About The Position

Ball State University welcomes applications for a Parking Enforcement Officer Group Leader. This opportunity is for second shift, which is 3:00 pm to 11:30 pm Sunday through Thursday leading the parking enforcement team. Applicant must have strong leadership skills and the ability to work well with others in a team environment. There are also times applicant must work alone and make decisions based on limited information. Must be able to work under pressure and have strong organizational skills. Some minimal mechanical knowledge is required for jump starts, unlocks, and pay station repairs. The lead PEO will be responsible for setting up many special events during the school year helping the Director set up for the following day's events. There are many ongoing opportunities for optional and mandatory overtime events too. Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.

Requirements

High school diploma or equivalent (GED).
Over one year of customer service experience.
Must possess and maintain a valid Driver’s License and be insurable under the university’s auto fleet policy.
Must be able to read and comprehend all University policies, procedures and communications.
Must be able to perform all mental and physical requirements as outlined in each job duty.
Must be 18 years or older.

Nice To Haves

Up to eighteen months of education beyond high school.
Additional years of customer service experience; possess basic automotive knowledge; ability to handle stressful situations.

Responsibilities

Serve as lead Parking Enforcement Officer in the ticketing of vehicles, provide customer service, conduct emergency phone checks on exterior emergency phone boxes, booting/towing and various errands; perform duties related to maintenance and repair of all parking meters; assist with traffic flow at university events.
Provide guidance and customer service to Ball State University faculty, staff, and students by informing them of parking and transportation regulations and options. Acquire and maintain knowledge of Ball State University policies, procedures, rules and regulations as they pertain to Parking Services and Public Safety operations; follow written departmental policies and procedures; attend periodic training as it relates to this position.
Serve as needed for the Motor Assist Program; unlock vehicles, jumpstart vehicles, inflate tires, transport motorists to gas stations, and attend to other parking problems; serve as needed to drive the Charlie’s Charter van.
Install barricades and temporary signage for special events; report missing signage as appropriate; assist with special event overtime assignments for university concerts, athletic events, or any other event as needed; assist in preparation and activities related to special campus events such as move-in, move-out, commencement, homecoming, Emens shows, etc.
Collect monies and monitor and inspect equipment in all parking garages daily or as needed to ensure proper operation and paper rolls do not run out; transport all monies to bank daily or as needed for deposit; turn all financial documents in to Parking Services bookkeeper.
Perform annual maintenance on electronic meters (replacing batteries and numbering); repair malfunctioning, broken, or vandalized meters or signage; includes determine extent and nature of problem and coordinate work repair through shops for specialized work or vendor support.
Install or remove parking instructional and directional signage as needed or required and coordinate and monitor installation of new or existing sign posts; includes report problems with signage to appropriate supervisors and coordinate work orders through shops for needed work.
Perform other related duties as assigned. May require any of the above-mentioned abilities.

Benefits

At Ball State University, we understand the importance of balancing professional responsibilities with personal well-being. That's why we offer a generous paid time off program and 10 holidays a year.
Plus, our paid parental leave (6 weeks) is there for life's most significant moments.
We offer affordable health and dental insurance, robust short-term disability, long-term disability and life insurance plans, as well a range of retirement benefits to provide financial security to you and your family.
These benefits ensure that you can focus on your work and personal growth without worrying about the unexpected.
When you work for us, you are family. And to show our support of your family, we will cover 90 percent of your child's (or children's) undergraduate college tuition at Ball State.
We do the same for you. In fact, we'll cover 100 percent of the tuition costs for you to earn your undergraduate degree and 80 percent of your graduate tuition.
It's just one way we do our part to uplift you.
Let's fly together toward a secure and prosperous tomorrow.
Curious about our excellent benefits package? We have developed a calculator that shows you the value of our core benefits.
Select the Total Compensation Calculator - Service and download our calculator spreadsheet.