Parking Enforcement Manager

CityParking Inc. • Richmond, VA

9d

About The Position

We are seeking an Parking Enforcement Supervisor to lead our department’s transformation through the implementation and optimization of enforcement technologies. This role combines traditional parking management expertise with technical acumen. The ideal candidate will bridge the gap between enforcement operations and emerging technology to create efficient, data-driven parking management systems.

Requirements

• Bachelor’s degree or some college in related field
• At least 2 years of supervisory or management experience
• Proficiency with data analytics tools and ability to interpret operational data to inform decision-making
• Comfort with learning new technologies and ability to train others on technical systems
• Excellent project management skills with ability to manage multiple technology initiatives simultaneously
• Strong analytical and problem-solving abilities with data-driven decision-making approach
• Outstanding communication skills, both written and verbal, with ability to explain technical concepts to non-technical audiences
• Leadership skills with proven ability to manage change and guide teams through operational transformations
• Knowledge of municipal parking regulations, enforcement best practices, and relevant local ordinances

Responsibilities

• Lead the evaluation, selection, and deployment of parking enforcement technologies.
• Oversee integration of new enforcement technologies with existing parking management infrastructure, payment systems, and permit databases
• Manage relationships with technology vendors and ensure successful implementation of platforms.
• Develop and execute phased rollout plans for new technologies, including pilot programs and performance assessments
• Supervise parking enforcement staff and provide training on tools and digital enforcement systems
• Establish data-driven enforcement strategies using predictive analytics to optimize patrol routes and resource allocation
• Monitor enforcement metrics and KPIs through analytics dashboards to measure effectiveness and identify areas for improvement
• Ensure compliance with local regulations, ADA requirements, and privacy standards in all enforcement activities
• Develop enforcement policies for proactive rather than reactive parking management
• Analyze enforcement data to identify violation patterns, peak demand periods, and opportunities for operational improvements
• Stay current with emerging parking enforcement technologies and industry best practices

Benefits

• Competitive salary commensurate with experience, comprehensive benefits package including health insurance, paid time off, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager