Parking Enforcement Driver (Route 128 Garage - Westwood)

Keolis America-posted 2 days ago
Full-time • Entry Level
Boston, MA
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Parking Enforcement Driver operates license plate recognition vehicles to support enforcement of MBTA parking policies at parking lots and garages across Massachusetts. This opening is for Route 128 in Westwood, MA - shift is 3pm-11pm, rate is $21.68/hr.

  • Complete allocated vehicle route between parking lots safely within allowed times
  • Complete checks of parking lots in allocated time using vehicle cameras and manually report violations of the accessible, bike, or shared space policies etc.
  • Report any maintenance issues using reporting system for follow up
  • Assist with parking payment issues, concerns or technical difficulties when encountered at parking lots
  • Assist with additional customer service and parking management duties as directed by supervisor
  • Keep vehicle fueled and in a presentable condition
  • Must have held a valid Driver’s License for at least 2 years
  • Experience with using standard IT systems (Word, Excel, Teams etc)
  • Be able to read, write and verbally communicate in English
  • Sit for long periods
  • Currently holds a valid Driver’s License in state of residency
  • Driving record must meet company standards
  • Ability to create relationships with customers
  • Time management & problem-solving skills
  • Ability to report parking violations, maintenance issues etc via company reporting tools
  • Employment contingent upon passing pre-employment drug and alcohol screen.
  • Also contingent upon receiving a favorable background check.
  • Must pass a physical examination.
  • Previous experience in a customer service role would be desirable
  • Previous experience of working in a role involving vehicle driving would be helpful
  • Generous Medical & Rx plan
  • Dental & Vision Plan
  • Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
  • Fidelity 401K Program
  • Flexible Spending Accounts
  • Transit and Parking Reimbursement Benefits
  • Employee Assistance Program
  • Company Sponsored Life & Accidental Death and Dismemberment Benefits
  • Education Assistance
  • Short- & Long-term Disability Benefits
  • Voluntary Benefits Plan options including Supplemental health plans for accidents, critical illness, hospital stays
  • Pet, Home, Auto insurance
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