Parking Desk Analyst - Navy Yard, DC

American Operations Corporation • Washington, DC

9h

About The Position

Parking Desk Analyst will provide direct support to the NAVSEA facilities staff. Main duties include: Responsible for the management and oversight of parking operations and facilities. Provides administrative and technical support to enhance parking operations. Develop long-term plans and strategies for parking inventories and traffic regulations. Generates daily/weekly/monthly parking metrics and reports. Daily interaction with customers fulfilling requests to process walk-in renewals, check-out, and new hire permits. Enforces company policy and ensures adherence to policies and laws. Maintains automated records of permit parking spaces. Interacts with the public to resolve issues related to the issuance of parking permits, spaces, and compliance with parking regulations. Answers phone, maintain phone inquiries, schedule appointments and log messages. Responds to correspondence, phone requests and complaints about parking operations. Other duties as assigned.

Requirements

• Proficient in MS Office (Outlook, Word, Excel, PowerPoint)
• Strong communication and customer service skills
• Dependable
• Must be able to perform duties without management supervision
• Must be a US citizen
• Public trust clearance preferred, or ability to obtain, pre-hire
• Able to obtain secret clearance post-hire

Responsibilities

• Management and oversight of parking operations and facilities
• Provide administrative and technical support to enhance parking operations
• Develop long-term plans and strategies for parking inventories and traffic regulations
• Generate daily/weekly/monthly parking metrics and reports
• Daily interaction with customers fulfilling requests to process walk-in renewals, check-out, and new hire permits
• Enforce company policy and ensures adherence to policies and laws
• Maintain automated records of permit parking spaces
• Interact with the public to resolve issues related to the issuance of parking permits, spaces, and compliance with parking regulations
• Answer phone, maintain phone inquiries, schedule appointments and log messages
• Respond to correspondence, phone requests and complaints about parking operations
• Other duties as assigned

Benefits

• Health benefits package, including medical, dental, vision, life insurance, short-term and long-term disability
• 401(k) with employer match
• Vacation
• Sick leave
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed