Parking Community Service Specialist - Transportation & Parking Services
About The Position
Under general supervision of the Assistant Director of Parking & Events, the Community Service Specialist I is responsible for patrolling the campus on foot and/or by vehicle to provide enforcement of campus parking rules and regulations, including issuing citations; immobilizing and impounding vehicles; directing traffic and assisting police with traffic accidents and emergency calls for services; and providing parking information and general university information to visitors, students, staff and faculty. Day-to-day work is performed independently under general supervision with closer supervision for new or more complex/sensitive assignments. This position works a 4/10 schedule, Thursday through Sunday, 6:30 am – 5:00 pm
Requirements
- Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
- Working knowledge of applicable procedures and regulations related to federal, state and campus policies, affecting public safety, and parking operations, and campus security.
- Ability to verbally convey clear and precise communications, directions and commands; and ability to observe and to respond appropriately to resolve parking and traffic conflicts or problems using reasonable judgment.
- Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations or crime situations.
- Knowledge of and the ability to learn how to use the applicable public safety related equipment and systems, including alarm and radio systems.
- High school diploma or equivalent and three months of related experience.
- Possession of a valid Driver’s License or the ability to obtain by the date of hire.
- Ability upon hire to obtain certification for authorization to access the California Law Enforcement Telecommunications System via training by UPD.
- Satisfactory completion of a background check (including a criminal records check) is required for employment.
Responsibilities
- patrolling the campus on foot and/or by vehicle to provide enforcement of campus parking rules and regulations, including issuing citations
- immobilizing and impounding vehicles
- directing traffic and assisting police with traffic accidents and emergency calls for services
- providing parking information and general university information to visitors, students, staff and faculty
Benefits
- health, dental and vision insurance
- retirement participation in the Public Employees' Retirement System
- educational benefits for eligible employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
