Parking Cashier - Driving

SP Plus Corporation•Portland, OR

54d•$18

About The Position

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out." We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Our OHSU client is seeking a new cashier/driver for our South Waterfront campus. Shift: 11:00 AM - 7:30 PM Pay Rate: $18.00/hour The successful candidates will meet the following qualifications: Previous customer service experience required Previous parking and cashiering experience highly desired Driving required; Ability to drive manual transmission a plus MUST be alert and able to handle multiple parkers simultaneously Clean driving record to pass MVR check necessary NOTE: This position does not receive tips Utilizes a quality customer service orientation, receives payment from customers for parking services and facilitates the flow of traffic through the gate by performing the following duties: Responsible for being at work every scheduled day, on time and in uniform. Counts "bank" of revenue at beginning of shift to ensure starting total is correct. Collects cash and/or validations and maintains security of cash. Makes change and issues receipts or tickets to customer for each transaction. Computes or recomputes bill from ticket showing amount due per customer. Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register. Quotes prices for parking services for which money is received upon customer receipt. Gives directions to customers to various locations in the city. Completes lost ticket forms when original tickets cannot be located. Resolves customer complaints independently or with the aid of a supervisor. Answers telephone in a prompt and courteous manner. Maintains cleanliness of booth and picks up trash in the surrounding area. Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth. Verifies log of shift transactions against bank of "revenue" on hand. Compiles "bank" of collected revenue during the day once a predetermined amount of money has been collected. Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions. Any other duties that may be assigned by the supervisor.

Requirements

Previous customer service experience required
Driving required
MUST be alert and able to handle multiple parkers simultaneously
Clean driving record to pass MVR check necessary
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change.
Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization.
Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions.
Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
Ability to effectively respond to customer problems or complaints.
The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record.

Nice To Haves

Previous parking and cashiering experience highly desired
Ability to drive manual transmission a plus

Responsibilities

Responsible for being at work every scheduled day, on time and in uniform.
Counts "bank" of revenue at beginning of shift to ensure starting total is correct.
Collects cash and/or validations and maintains security of cash.
Makes change and issues receipts or tickets to customer for each transaction.
Computes or recomputes bill from ticket showing amount due per customer.
Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
Quotes prices for parking services for which money is received upon customer receipt.
Gives directions to customers to various locations in the city.
Completes lost ticket forms when original tickets cannot be located.
Resolves customer complaints independently or with the aid of a supervisor.
Answers telephone in a prompt and courteous manner.
Maintains cleanliness of booth and picks up trash in the surrounding area.
Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
Verifies log of shift transactions against bank of "revenue" on hand.
Compiles "bank" of collected revenue during the day once a predetermined amount of money has been collected.
Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
Any other duties that may be assigned by the supervisor.

Benefits

Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.

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