About The Position

ABM is seeking a motivated and experienced Call Center Operator to join our dynamic customer service team. As a Call Center Operator, you will be responsible for overseeing day-to-day operations, be part of a team of customer service representatives, and ensure the delivery of exceptional service to our customers. The ideal candidate will have a strong background in call center operations, excellent communication skills, and a commitment to achieving high levels of customer satisfaction.

Requirements

  • Strong background in call center operations
  • Excellent communication skills
  • Commitment to high levels of customer satisfaction

Responsibilities

  • Oversee day-to-day operations of the call center
  • Ensure exceptional service delivery to customers
  • Collaborate with customer service representatives
  • Monitor and improve customer satisfaction levels
  • Handle customer inquiries and resolve issues effectively

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Administrative and Support Services

Number of Employees

5,001-10,000 employees

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