Parking Attendant-Valet (1pm - 9:30pm, Grant)

OhioHealth • Williamstown, KY

3d

About The Position

(Full-Time, 40 hours, Monday - Friday, 1:00pm to 9:30pm) The parking attendant will be trained in valet and shuttle, but will primarily be in valet. The parking attendant is often the first and last person our customer sees and has a lasting impression on the customer's day. Attendants are responsible for ensuring associates, visitors, and patients arrive safely at their destination. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Requirements

• No Degree or Diploma (Required)
• DL - Driver's License - Department of Motor Vehicles
• Valid state driver’s license
• Driving record (BMV) must have 4 points or less
• Ability to drive standard/manual transmission vehicle (stick shift)
• 2 years or more of customer service experience

Responsibilities

• Shuttle Driving • Greet all customers boarding the shuttle, provide friendly, professional service.
• Safely drive customers to their destination, keeping in mind their comfort and all applicable traffic laws.
• Complete all documentation, log sheets, vehicle check list, accident reporting, mileage tracking, defect tracking etc. Reporting all maintenance concerns. Report any damage / accident before the end of your shift
• Use appropriate techniques to assist customers with mobility issues. (Wheel chair lift and tie-downs).
• Keep shuttles clean.
• Follow all driver expectations (2 minute wait, shuttle bus stops, etc.).
• Cover as needed in other Parking functions office, shuttle, booth or maintenance.
• Valet Attendant: • Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location. • Assist the customer out of their vehicle is necessary (may require lift) • Safely park customers’ vehicle in the appropriate parking location after pre-checking vehicle for damages. Record any pre-existing damages. Safely return vehicles to owners when appropriate. • Track all vehicles with valet lot sheet and valet claim tickets, include all information in both documents. • Keep entry areas clear of parked vehicles. • Keep the valet entry areas clean. • Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property. • Record and track all financial transactions, including receiving vouchers or payment for valet services as well as refunding customers for PIL payments. • Cover as needed in other Parking functions office, shuttle, booth or maintenance
• Valet Greeter: • Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location. • Assist the customer out of their vehicle is necessary (may require lift) • Keep entry areas clear of parked vehicles • Keep the valet entry areas clean. • Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property. • Cover as needed in other Parking functions office, shuttle, booth or maintenance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed