Parking Attendant/Customer Service Representative

Parking Concepts, Inc.•San Francisco, CA

2d•$26 - $26

About The Position

Parking Attendant/Customer Service Representative PCI San Francisco – San Francisco, CA Overview Salary Range $26 Hourly/FULL TIME + Benefits (Non-Union) Anticipated shift 10am – 6:30pm Key Duties and Responsibilities Directing Vehicles: Guide drivers to available parking spaces, manage traffic flow, and prevent congestion. Customer Assistance: Help patrons locate their vehicles, provide information about parking facilities, and assist with entry/payment and exiting related issues. Cash Handling and Ticketing: Collect parking fees, issue tickets or numbered tags, and manage cash registers or payment systems. Safety and Security: Monitor parking areas for suspicious activity, prevent theft or damage, patrol lots, and report hazards. Facility Maintenance: Keep parking areas clean, orderly, and free of debris; inspect for compliance with parking regulations. Equipment Maintenance: Maintain and service the automated parking equipment and have a full and complete understanding of the system, trouble shooting, basic repairs, etc. Basic home repair skills, strong understanding of the internet and networking helpful. Computer Skills: Basic computer skills required. Equipment Maintenance: Maintain and service the automated parking equipment and have a full and complete understanding of the system, trouble shooting, basic repairs, etc. Basic home repair skills, strong understanding of the internet and networking helpful. Work Environment Parking attendants typically work outdoors or in parking structures, often standing for long periods. Shifts may include evenings, weekends, or holidays. The role may involve exposure to weather conditions and requires physical stamina. QualificationsQualifications and Skills Education: High school diploma or equivalent is preferred. Driver’s License: A clean, valid driver’s license is often necessary, especially for valet positions. Customer Service Skills: Ability to interact professionally with patrons and handle inquiries or complaints. Attention to Safety: Awareness of traffic flow, parking regulations, and security protocols. Physical Fitness: Capability to stand, walk, and occasionally lift or move items during shifts. Reporting Structure Parking attendants typically report to a Parking Manager or supervisor responsible for the overall operation of the parking facility. Career Considerations The role is entry-level with on-the b training, making it accessible for individuals seeking work in customer service, hospitality, or facility management. Experience in driving, retail, or customer-facing roles can be advantageous.

Requirements

High school diploma or equivalent is preferred.
A clean, valid driver’s license is often necessary, especially for valet positions.
Ability to interact professionally with patrons and handle inquiries or complaints.
Awareness of traffic flow, parking regulations, and security protocols.
Capability to stand, walk, and occasionally lift or move items during shifts.
Basic computer skills required.
Basic home repair skills, strong understanding of the internet and networking helpful.

Nice To Haves

Experience in driving, retail, or customer-facing roles can be advantageous.

Responsibilities

Guide drivers to available parking spaces, manage traffic flow, and prevent congestion.
Help patrons locate their vehicles, provide information about parking facilities, and assist with entry/payment and exiting related issues.
Collect parking fees, issue tickets or numbered tags, and manage cash registers or payment systems.
Monitor parking areas for suspicious activity, prevent theft or damage, patrol lots, and report hazards.
Keep parking areas clean, orderly, and free of debris; inspect for compliance with parking regulations.
Maintain and service the automated parking equipment and have a full and complete understanding of the system, trouble shooting, basic repairs, etc.