Parking and Transportation Coordinator

University of La Verne•La Verne, CA

About The Position

The Parking and Transportation Coordinator is the front-facing representative of the Campus Safety and Transportation Department, serving as the first point of contact for students, faculty, staff, and visitors. This role manages parking permits; visitor passes and provides direct customer service to the campus community. In addition, the coordinator oversees the university fleet by scheduling departmental van rentals, ensuring vehicles are ready for use, coordinating repairs and maintenance with mechanics, and keeping DMV paperwork and payments current. The coordinator is also responsible for managing all driver authorizations for university vehicles, ensuring compliance with institutional and insurance requirements. Reporting to the Executive Director of Campus Safety & Emergency Management, this position combines customer service, administrative support, and logistical coordination to ensure efficient operations, regulatory compliance, and a safe, accessible campus. The coordinator also provides backup coverage for dispatch as needed, requiring flexibility and strong attention to detail.

Requirements

Associate or bachelor’s degree in organization, business administration, public administration, or a related field preferred.
Minimum of two (2) years of administrative or office support experience.
Experience in a customer service or public-facing role is required.
Valid California Class C Driver’s License and a clean driving record.
Ability to pass University background check and any required pre-employment screenings.

Nice To Haves

Strong interpersonal skills with the ability to provide professional, friendly, and effective customer service.
Clear written and verbal communication skills for interacting with students, faculty, staff, visitors, mechanics, and external vendors.
Conflict resolution and problem-solving skills, particularly in handling parking disputes, appeals, and inquiries.
Excellent organizational skills to manage multiple priorities such as permits, event logistics, fleet scheduling, and DMV deadlines.
Attention to detail in maintaining accurate records, databases, and compliance documentation.
Ability to plan and coordinate logistics for campus events and transportation needs.
Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace) and the ability to learn parking/fleet management systems.
Basic knowledge of vehicle maintenance, fleet scheduling, and mechanical service coordination.
Ability to interpret and apply university, regional, and state transportation/parking regulations.
Knowledge of parking enforcement practices and the ability to monitor compliance fairly and consistently.
Familiarity with driver authorization processes, DMV requirements, and insurance compliance.
Ability to provide backup dispatch support, including multitasking and effective communication under pressure.
Ability to work independently and as part of a collaborative team.
Maintains a high level of confidentiality, professionalism, and sound judgment.
Strong sense of accountability, reliability, and discretion.
Flexibility to adapt to changing priorities, campus events, and urgent transportation needs.