CHA-Parking Ambassador Part-time

Parking Concepts, Inc.•Chattanooga, TN

12d•$15 - $15•Onsite

About The Position

This is a roving position, moving from parking lot to parking lot, providing frontline support and presence in staffed and unstaffed parking lots.

High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos of instruction.
Ability to write simple correspondence and provide documentation of parking lot operations.
Ability to effectively present information to customers, clients, and other employees of the organization.
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply common sense of understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving concrete variables in standardized situations.
This position requires a basic understanding of the point-of-sale terminals in use at CHA.
As this is a driving position, it is required that all employees in this classification maintain a valid Class C driver license, along with a suitable driving record, as required by PCI’s insurance provider.

Provides customer support and assistance with parking transactions.
Assist customers who may be having trouble finding parking spaces.
Assist customers having issues with the exit devices.
Count open spaces and communicate back to the supervisors or General Manager when the signage isn’t showing the correct number of available parking spaces.
Put out the “lot full” signs when the lot is full and remove them when the lot has available spaces.
As a customer service function, assist people rolling their luggage to their car or to the terminal if needed.
Generally, be visible and friendly to the traveling public.
Communicate with the supervisors and General Manager when there are any equipment issues.
Be able to serve as a valet or cashier when needed.
Provides a presence in all parking lots to serve as a deterrent to illegal activity.
Provides additional support in parking lots during rush periods.
Performs first-line maintenance and attends to basic issues with parking equipment.
Performs and documents thorough, regular parking lot inspections.
Performs and documents parking lot car counts.
Assists customers and police with locating vehicles.
Assists with manual cashier transactions via handheld Clover device
Assists with being a valet and cashiering and/or providing breaks for cashiers when needed.
Assists with keeping exit plazas clean and wipes down equipment in unstaffed parking lots.