Parking Ambassador |Part - Time | Iowa State University Parking

Oak View Group•Ames, IA

1d•$15

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Parking Ambassador is generally responsible for the successful Iowa State University guest parking experience, including processing cashless transactions, and validating pre-sold parking passes. The job also includes directing vehicles into parking stalls and through location roadways and parking lots associated with event guests at Iowa State University.

Requirements

High school education or equivalent.
Must have one (1) year previous experience.
Basic arithmetic skills.
Core customer communication skills.
Ability to work effectively as a team player.
Must have flexibility to work shifts on weekdays, weekday evenings, weekends, early mornings and late nights and outdoors in all weather conditions.

Nice To Haves

Experience working in the customer service industry is a plus.

Responsibilities

Match guest parking pass and provide real-time guidance to parking location.
Process cashless guest payments.
Direct vehicles on campus roadways and through parking lots and to parking stalls.
Conduct routine vehicle inventory counts before and during events.
Provide excellent customer service by assisting guests and employees promptly and in a friendly manner.
May perform other duties to ensure productive parking operations including moving equipment including traffic cones, barrels, delineators, movable signage and barricades to ensure efficient operations.
Follow and comply with safety regulations and standards.
Provide basic parking lot upkeep, including sweeping and light litter removal.
Perform other duties as needed to ensure productive operations, quality service, and customer satisfaction.