Parking Ambassador Disney Springs Orange Garage
About The Position
Location: Parking Ambassador Disney Springs Orange Garage Address: 1530 Buena Vista Dr Orlando, FL 32821 Position: Parking Ambassador Shifts: 7:30AM - 4:15PM (Weekends required) 3:15PM - 12:30AM Hourly Pay: $16.00 Hourly The Garage Ambassador or GSP greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Garage Ambassador or GSP provides customer service, including helping customers with entry/exit transactions. The Garage Ambassador or GSP works closely with fellow team members, Leads, Assistant Manager and Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Requirements
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Ability to stand for long period of time
- Previous customer service experience, preferred
- Pass Level II background check with finger printing
- Meet Background and MVR standard check
- Meet company dress code and appearance guidelines
- At least 18 years of age
Nice To Haves
- Previous customer service experience, preferred
Responsibilities
- Must be flexible to work nights Monday-Sunday, Holidays and special events. (Some block out dates based on the business needs)
- Some 4 or 8 hr. shifts could be in the AM or PM
- Greet arriving and departing guests in a friendly and courteous manner.
- Act as traffic controller to direct incoming guests to available parking spaces.
- Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
- Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
- GSPs shall alert Operations Management if there are any issues with elevators/escalators or any other non-security functions.
- GSPs shall alert Operations Management when observing any issues and/or when emergencies occur
- Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Leads, Supervisor, Assistant Manager or Operations Manager
- Immediately report any accidents, incidents or safety concerns to a Garage Lead, Supervisor, Assistant Manager or Operations Manager
- Always communicate professionally with guests, client, and teammates.
- Employee must be able to perform essential functions of the position with or without reasonable accommodations.
- Basic knowledge of the parking system to add, cancel or reset key cards.
- Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.
Benefits
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
