Parker Store Manager

Wilson Company•Haltom City, TX

1d•$26

About The Position

Provide service excellence to our prospects and customers by accurately and efficiently fulfilling their needs. Responds to customer requests for price & availability, product information, technical support and expedites. Assist in the warehouse, working cross functionally between Parker store and Wilson warehouse teams.

Requirements

Ability to understand and assist industrial client base
Have a courteous manner and a positive attitude
Be able to work well with face-to-face customer base
Ability to understand and assemble various hosing kits
Be a good listener: clarify and confirm for understanding
Work well in a fast-paced team environment
Be detail oriented and be able to maintain a high level of accuracy
Enjoy working with technical product applications
Be able to build and maintain long term relationships
Ability to work in office and warehouse environment
Good communication, problem solving skills & mechanical aptitude
Good working knowledge and ability to learn various computer programs
Strong computer & typing skills
Be able to lift up to 70 pounds
May be required to stand for long periods of time
May involve some repetitive motions
May engage in frequent bending, stooping, squatting, pushing and pulling of parts and part containers
Due to the open environment of the warehouse, must be able to work in various weather and temperature conditions to include extreme heat, humidity and cold.

Nice To Haves

Four-year or technical schooling preferred
Experience with industrial sales or retail
Experience with using and/or selling fluid power products preferred
Bilingual a plus

Responsibilities

Service walk-in customers
Solve application problems for counter customers
Process walk-in customer orders
Manage all inventory
Handle cash & credit
Promote and sell products to increase sales and profits
Cross over competitive products
Purchase parts for rush orders and expedite items for customers
Process customer returns
Trouble shoot and resolve order processing issues
Load customer part number cross-references & specific pricing information
Utilize printed and on-line vendor information resources
Keep product and reference information up to date
Provide literature to customers
Willing to assist and work between Parker store & warehouse
Support warehouse team in ad hoc tasks
Assemble hosing & hose kits
Maintain safe and clean working environment by complying with procedures, rules, and regulations.
Conserve resources by using equipment and supplies as needed to accomplish job results.
Document actions by completing production and quality forms.
Make in-person calls to current and prospective Parker Store customers twice monthly. This can be done on your own or with an Account Manager.
Contribute to team effort by accomplishing related results as needed.
Other duties may be assigned.