Park Services Lead (Seasonal)_Park

Morgans Wonderland Management Company • San Antonio, TX

6d • Onsite

About The Position

POSITION SUMMARY: The Park Services Lead oversees the cleanliness operations and guest experience within park services areas, ensuring that all activities are delivered safely, efficiently, and inclusively. This leadership role is responsible for supervising team members, coordinating daily assignments, and supporting the park’s mission by maintaining high standards of cleanliness, organization, and guest service. The Park Services Lead serves as a key point of contact for staff and guests, promoting a welcoming environment for visitors of all abilities.

Requirements

• At least 18 years of age.
• Valid driver’s license preferred.
• Strong time management and organizational skills with the ability to prioritize multiple tasks effectively.
• Ability to work independently, take initiative, and follow through on tasks without close supervision.
• Strong customer service skills and a commitment to delivering a clean, welcoming guest environment.
• Effective communication abilities and comfort giving direction, coaching, and feedback to staff.
• Willingness to work collaboratively as part of a team and support operations both before opening and during park hours.
• Must have weekend and occasional holiday availability.
• Commitment to the mission and values of Morgan’s Wonderland and willingness to model those values in daily operations.

Nice To Haves

• Valid driver’s license preferred.

Responsibilities

• Support the Park Services Supervisor in managing the daily operations.
• Lead, train, and support park services team members.
• Assign and monitor work tasks, schedules, and area coverage to ensure smooth operations throughout the park.
• Address guest inquiries and concerns promptly, providing guidance and assistance to maintain a positive park experience.
• Oversee cleanliness, organization, and presentation of assigned areas, including activity zones, rest areas, and sensory spaces.
• Ensure staff consistently uphold park rules, guidelines, and procedures to maintain safety and enjoyment.
• Communicate operational issues, maintenance needs, incidents, or guest concerns to management promptly.
• Coordinate park services staffing and support for events, programs, or seasonal activities.
• Other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed