Park Ranger (Fran Carlton)

City of Apopka•Apopka, FL

1d•Onsite

About The Position

This position requires flexible availability, which includes day, evening/night, weekend hours, and holidays. The Park Ranger is responsible for ensuring a clean and safe park for users and guests, enforcing park policies and rules, reporting and monitoring hazardous conditions, reporting suspicious activity to the appropriate agencies, and providing general customer service at City of Apopka park and recreational facilities. Work is performed under the direction of the Recreation Manager, or designee, and is reviewed through observation and results achieved. Essential job functions include providing in-person customer service, responding to inquiries, requests for assistance, and complaints, explaining and enforcing all City park and recreation policies, and opening and closing facilities according to posted schedules. The role also involves completing routine facility safety inspections, assisting with general cleanup and appearance of facilities (including picking up loose trash and restocking restrooms), and applying basic first aid (including CPR/AED) or taking emergency measures to ensure the well-being of park users and guests. The work requires constant public contact, use of the telephone, reading, writing, typing, frequent walking, sitting, standing, and occasional lifting of 40 lbs., bending, stooping, running, pushing, pulling, kneeling, crawling, climbing, swimming, and reaching overhead. The Park Ranger frequently works in extreme weather and, as duties require, operates a utility cart, car, pick-up truck, and/or other related City vehicles. The ability to work evenings, weekends, and holidays is required, and other duties or tasks may be assigned.

Requirements

Ability to understand and effectively communicate park and recreation facility rules and regulations to park users, guests, and customers.
Ability to understand event or program layouts in a variety of City park locations.
Ability to establish and maintain effective working relationships with superiors, other city employees, officials, volunteers, civic groups and the general public.
Ability to communicate clearly and concisely, orally and in writing in English.
Ability to understand and effectively carry out written and oral instructions.
Ability to establish and maintain accurate records and prepare reports.
Ability to hear, run and swim in order to provide public safety functions.
Ability to safely operate a utility cart and other City vehicles.
Familiarity with computers and word-processing in general and initiative to learn all facets of software as may be utilized for maximum utilization.
Excellent customer service and communication skills.
Minimum a high school diploma or equivalent.
Must possess a valid State of Florida driver's license.

Nice To Haves

One-year experience in performing progressively responsible recreational or security related duties.
Class D Security License.

Responsibilities

Ensure a clean and safe park for users and guests.
Enforce park policies and rules.
Report and monitor hazardous conditions.
Report suspicious activity to the appropriate agencies.
Provide general customer service at City of Apopka park and recreational facilities.
Provide in-person customer service and respond to park user and guest inquiries, requests for assistance, and complaints at City park and recreation facilities.
Explain and enforce all City park and recreation policies.
Open and close City park and recreation facilities, according to posted schedules.
Complete routine facility safety inspections, as assigned.
Assist with general cleanup and appearance of City park and recreation facilities, to include picking up loose trash and restocking restrooms when needed.
Apply basic first aid to include CPR/AED and/or take emergency measures necessary to insure the well-being of the park users and guests.
Operate a utility cart, car, pick-up truck, and/or other related City vehicles as duties require.
Work evenings, weekends, and holidays.
Perform other duties or tasks as assigned.