Park Quality Ambassador

SeaWorld•Philadelphia, PA

6d•Onsite

About The Position

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: As a Park Quality Area Ambassador, you’ll ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality. You will: Interact with others in a positive, professional manner Maintain general cleanliness, organization, and quality of park facilities, including all park areas, and offices buildings Janitorial services to include trash removal/ disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/ carpet cleaning Park prep services to include pressure washing, leaf blowing/ removal/ disposal, product stocking, special projects, and placement/ removal of umbrellas, tables, trash cans, benches, urns, and dispensers Report any maintenance concerns to leadership in a timely manner What it takes to succeed: A passion for customer service Excellent multi-tasking and time management skills Outstanding communication abilities Active listener with the ability to anticipate guests’ needs Ability to promote and ensure a safe and secure environment Flexibility to perform varied duties What else is important: Must be at least 15 years of age Ability to initiate conversations with guests Must be able to lift, push, pull and/or carry up to 50 lbs Position engages in extensive walking and standing throughout entire work shift Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Perform cleaning duties; including use of cleaning chemicals Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement. Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations Must be flexible in work locations as placement will depend on business needs Ability to successfully complete all legal, company and department training requirements within established timelines The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.

Requirements

A passion for customer service
Excellent multi-tasking and time management skills
Outstanding communication abilities
Active listener with the ability to anticipate guests’ needs
Ability to promote and ensure a safe and secure environment
Flexibility to perform varied duties
Must be at least 15 years of age
Ability to initiate conversations with guests
Must be able to lift, push, pull and/or carry up to 50 lbs
Position engages in extensive walking and standing throughout entire work shift
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Perform cleaning duties; including use of cleaning chemicals
Must be willing to comply with all SEA grooming guidelines and employment standards
Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures
Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.
Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
Must be flexible in work locations as placement will depend on business needs
Ability to successfully complete all legal, company and department training requirements within established timelines

Responsibilities

Interact with others in a positive, professional manner
Maintain general cleanliness, organization, and quality of park facilities, including all park areas, and offices buildings
Janitorial services to include trash removal/ disposal, sweeping, mopping, hosing, cobweb removal, storage room cleaning, dumpster cleaning, and hard floor/ carpet cleaning
Park prep services to include pressure washing, leaf blowing/ removal/ disposal, product stocking, special projects, and placement/ removal of umbrellas, tables, trash cans, benches, urns, and dispensers
Report any maintenance concerns to leadership in a timely manner