Park Ambassador

ANAKEESTAGatlinburg, TN
22d$16Onsite

About The Position

Want to be part of something SPECTACULAR in the Great Smoky Mountains? Imagine a rewarding role working with the nicest people, surrounded by breathtaking views atop Gatlinburg. As a Park Ambassador, you’ll be at the heart of our award-winning adventure park—welcoming guests, promoting safety, guiding them through our Adventure Elements, and helping create unforgettable experiences at the top of the Smokies.

Requirements

  • Must be 16 years of age or older.
  • Strong communication and guest service skills.
  • Enthusiastic, outgoing, and proactive personality.
  • Ability to navigate uneven mountaintop terrain with ease.
  • Comfortable working outdoors in all weather conditions.
  • Availability to work days, evenings, weekends, and holidays.
  • Able to lift up to 50 lbs.; ability to push, pull, grasp, kneel, stoop, climb, balance, crouch, and crawl.
  • Must be able to walk or stand for extended periods on uneven surfaces.

Responsibilities

  • Greet and educate guests about Adventure Elements including TreeVenture, BearVenture, Astra Lumina, and BirdVenture.
  • Open and close adventure areas according to daily operating schedules.
  • Monitor guest activity and ensure all safety protocols and guidelines are followed.
  • Provide helpful park knowledge, wildlife facts, scenic recommendations, and photo opportunities.
  • Serve as an approachable and reliable source of guest assistance throughout the day.
  • Deliver clear safety instructions and confidently enforce posted regulations.
  • Maintain a professional, friendly, and positive attitude—even during peak visitation times.
  • Perform additional duties as assigned.

Benefits

  • Free parking.
  • Competitive pay.
  • Paid time off.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k).
  • Free admission for employees and immediate family.
  • Employee discounts on food and merchandise.
  • Generous pass exchange program with area attractions.
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