Parent Peer Support Partner (Bilingual)

FAMILY INVOLVEMENT CENTER • Phoenix, AZ

104d • $16 - $18

About The Position

The Parent Peer Support Partner’s (PPSP) role is to provide intentional, authentic support to a parent or primary caregiver of a child with emotional, physical, behavioral, and/or mental health challenges, as well as families and parents involved in the child welfare system. The skilled PPSP’s unrelenting focus is on the parent/caregiver.

Requirements

• Must be a parent/primary caregiver with lived experience who has raised or is currently raising a child with emotional, behavioral, physical or mental health challenges.
• Must be a parent/primary caregiver who has been involved in a dependency case.
• Must have experience navigating at least two child-serving systems.
• Must meet the requirement to function as a BHT, or BHPP.
• Must be at least 21 years old.
• Must have a High School Diploma or GED.
• Must have excellent verbal and written communication skills.
• Must be able to obtain fingerprint clearance through the Arizona Department of Public Safety.
• Must have a valid driver’s license, clean driving record, reliable transportation and proof of registration and insurance as required by the Law in Arizona.
• Must have the ability to travel up to 50 percent of the time in assigned geographic area.
• Must be familiar with using Microsoft Office (Word, Outlook).
• Requires adequate writing and typing skills to complete and submit necessary information and communication effectively.

Responsibilities

• Provide purposeful support to parents/primary caregivers and collaboratively develop a plan.
• Support parents/primary caregivers in achieving their identified goals.
• Deliver intentional support activities that build on the strengths and resiliency traits of parent/primary caregiver.
• Demonstrate ability to engage with people from diverse cultural, economic, and ethnic backgrounds.
• Offer empathy and encouragement to individuals and families in their homes, the community, and/or at trainings at the Family Involvement Center.
• Maintain ethical standards including confidentiality and appropriate referrals.
• Utilize active listening to offer reassurance, practical assistance, and support to FIC recipients and their families.
• Assess the level of progress, need, behavior and/or circumstances and update the individualized service plan according to the individual’s identified objectives, review, and approval.
• Assist individuals in building and/or renewing positive relationships with family members (including family of choice).
• Work in conjunction with representatives from community-based organizations and child-serving systems to provide support to families receiving services.
• Collaborate with the parent/caregiver and other team members involved in the families’ care.
• Serve as the liaison between organizations, service providers, and stakeholders associated with the FIC recipient to promote collaborative continuity of care.
• Connect recipients to resources in the community and aid them in engaging with identified resources.
• Attend meetings, court proceedings, classes, groups, or other activities with the parent/caregiver.
• Establish and maintain positive and effective working relationships with internal staff, community resources, and stakeholders.
• Maintain and update the assigned family’s documentation.
• Document all communication and/or contact with the parent/caregiver including any activities associated with/on behalf of the FIC recipient.
• Meet with their assigned supervisor weekly to maintain updates and seek guidance.
• Ensure completion of required documentation within acceptable standards as determined by the Director.
• Meet productivity, quality, and supervision standards as determined by the agency.
• Respect and set appropriate boundaries with families, community members, professionals, and co-workers.
• Understand and adhere to all internal policies and procedures, training expectations, and AHCCCS covered guidelines.
• Perform services with dignity, respect, and professional demeanor.
• Work independently with minimal supervision.
• Plan and organize professional schedule to meet established deadlines.
• Manage multiple priorities with strong attention to detail.
• Be flexible in taking on various positions and tasks as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees