Parent Ambassador at Oakside Preparatory Academy

National Heritage Academies•Grand Rapids, MI

55d•Onsite

About The Position

The Parent Ambassador serves as a vital link between the school and its families, working to build strong relationships, foster parent engagement, and promote a positive school culture. This pilot position is an in-person role designed to create meaningful connections and empower families by providing support, resources, and opportunities for involvement. Through a deep understanding of the school community, the Parent Ambassador ensures that parents feel informed, valued, and engaged in their child's educational journey. National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life. A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them. Join our team.

Requirements

A bachelor's degree in communications, marketing, education, or a related field is preferred.
Proven experience in community engagement, event planning, or volunteer coordination.
Proficiency in Microsoft Office Suite, CRM tools, and social media platforms.
Strong interpersonal, verbal, and written communication skills.

Nice To Haves

Bilingual preferred
Prior experience in recruitment, sales, or education is a plus.

Responsibilities

Enhance Parent Engagement: Organize and lead events such as workshops, social gatherings, and information nights to build community and school spirit.
Promote School Culture: Actively participate in and influence the school's culture to foster an inclusive and welcoming environment.
Support Parent Needs: Maintain the Parent Room as a resource hub for parents and provide guidance on navigating school and community resources.
Improve Retention: Collaborate with school leaders to implement strategies that boost parent satisfaction and student retention.
Coordinate Volunteers: Recruit, organize, and support parent volunteers to foster a sense of shared purpose and community involvement.
Ensure every new family feels valued, informed, and supported during their transition.
Plan and execute events that promote parent involvement, such as workshops, parent socials, and educational forums.
Serve as a visible and approachable presence at school events and activities.
Actively contribute to creating a positive and inclusive school culture by understanding the "pulse" of the school community.
Foster meaningful connections between parents, staff, and students to strengthen school pride.
Serve as a resource for parents by maintaining and managing the Parent Room with up-to-date information and tools.
Provide personalized support to parents, helping them navigate school and community resources, programs, and activities.
Cultivate community partnerships by linking the school with external organizations and resources including health and financial related services to support families and enrich the school's programs.
Work with school leaders to develop initiatives that improve family satisfaction and promote long-term student retention.
Actively solicit and address feedback through Voice of the Parent (VOP) and other resources to ensure parents feel valued and heard.
Assist with school re-enrollment efforts to retain and grow the school community.
Recruit and manage parent volunteers for events and school initiatives, ensuring clear communication and purpose.
Create opportunities for parents to get involved in ways that align with their interests and strengths.
Track engagement metrics, retention data, and event participation using customer relationship management (CRM) tools and other platforms.
Use data insights to guide planning and improve outcomes.
Manage the school's social media presence to increase awareness and foster connections within the community.
Act as a liaison between parents and school staff, promoting clear and effective communication.
Leverage School Connect to boost engagement and strengthen school-family partnerships.