Parent Advisor- Certified

Nationwide Children's Hospital • Columbus, OH

1d

About The Position

From the moment you walk through our doors, you feel it. When you meet our patients and families, you understand why you’re here. And when you speak with anyone on our team, you’ll want to be part of it. We’re looking for individuals who embody our One Team values and are driven to improve the lives of the children we serve. Children who live fuller, healthier lives because of the knowledge, compassion, and dedication we share. Nationwide Children’s Hospital is a recognized leader in behavioral and mental health care, advancing the field through research, innovative interventions, strategic initiatives, and comprehensive treatment options. Nationwide Children’s Hospital — a place to be proud. Job Description Summary: Provides emotional support, education, and resources to caregivers of children experiencing behavioral and mental health crises.

Requirements

• High School Graduate or equivalent, required
• Certification as a Family Peer Supporter within 3 months of hire, required.
• Knowledge of Family-Centered Care principles and resources, required
• Demonstrated emotional intelligence and interpersonal skills.
• Demonstrates effective communication skills to assist caregivers in communicating needs to treatment providers.
• Firsthand experience as a parent or guardian caring for a child with a mental health diagnosis and navigating the mental health system, required.

Responsibilities

• Provides emotional support and connection with caregivers through appropriate self-disclosure and guidance.
• Models positive coping, communication, and advocacy skills to encourage hope and decrease isolation.
• Supports crisis intervention and de-escalation services for families in acute crisis situations, reducing mental health stigma and encouraging family-centered care.
• Assists and educates caregivers in navigating the behavioral health system and accessing educational, mental health, developmental disability, and other resources for their child.
• Identifies needs and goals of caregivers and families and supports positive approaches and methods to address them.
• Collaborates with multidisciplinary teams and organizations within NCH and the community to support families in building relationships and accessing resources.
• Maintains accurate documentation and completes necessary administrative tasks outlined by program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees