Parent Advisor- Certified

Nationwide Children's Hospital • Columbus, OH

35d

About The Position

Provides emotional support, education, and resources to caregivers of children experiencing behavioral and mental health crises.

Requirements

• High School Graduate or equivalent, required
• Certification as a Family Peer Supporter within 3 months of hire, required.
• Knowledge of Family-Centered Care principles and resources, required
• Demonstrated emotional intelligence and interpersonal skills.
• Demonstrates effective communication skills to assist caregivers in communicating needs to treatment providers.
• Firsthand experience as a parent or guardian caring for a child with a mental health diagnosis and navigating the mental health system, required.

Responsibilities

• Provides emotional support and connection with caregivers through appropriate self-disclosure and guidance.
• Models positive coping, communication, and advocacy skills to encourage hope and decrease isolation.
• Supports crisis intervention and de-escalation services for families in acute crisis situations, reducing mental health stigma and encouraging family-centered care.
• Assists and educates caregivers in navigating the behavioral health system and accessing educational, mental health, developmental disability, and other resources for their child.
• Identifies needs and goals of caregivers and families and supports positive approaches and methods to address them.
• Collaborates with multidisciplinary teams and organizations within NCH and the community to support families in building relationships and accessing resources.
• Maintains accurate documentation and completes necessary administrative tasks outlined by program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees