Paratransit Van Operator

Hillsborough Area Regional Transit Authority (HART)•Tampa, FL

3d•Onsite

About The Position

This position provides safe and timely operation of HART paratransit vans. HART Paratransit Van Operators observe all state and local traffic laws and all safety rules and adheres to time schedules. Paratransit Van Operators provide courteous service and excellent customer service. It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for adhering to stated policies and procedures relating to health and safety, security, and quality management, recognizing and reporting all accidents and hazardous conditions, assisting in the development of workplace safety procedures for their respective departments, promoting workplace safety procedures within their department, and adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

Requirements

Must be a minimum of eighteen (18) years of age.
Florida Driver’s License (Class E)

Nice To Haves

High School graduate or G.E.D. certificate, preferred.
One year of experience operating an eight-passenger van, preferred.

Responsibilities

Transports persons with disabilities within the times designated on manifest.
Picks up and drops off passengers to their destinations safely and on time.
Operates special needs equipment as requested and/or required.
Operates various types of Paratransit vehicles utilizing defensive driving techniques according to guidelines established by the authority.
Answers passengers’ questions relative to HARTPlus service and fares utilizing various modes of communication such as face-to-face interchanges or brochures.
Develops HART ridership by exhibiting courteous behavior and adhering to the manifest.
Collects and accounts for customer fares.
Reports to Dispatch and picks up pre-departure slips, manifest sheets, vehicle assignment, and other related materials.
Starts vehicle, checks and adjusts equipment, inspects vehicle for unreported damage; performs pre-departure inspection as required by the Federal Department of Transportation (DOT).
Communicates to Dispatch customer no-shows and operational issues.
Prepares factual and concise accident and incident reports and submits same to Dispatch as required.
Reports mechanical defects, road hazards, vehicle or equipment malfunctions, and other service-related concerns per the Authority’s policies and procedures.
Conducts special surveys, passenger counts and distributes company information as needed.
Operates all various types of wheelchair lifts and securement systems.
Operates service for HARTFlex routes as needed.
Perform all other work-related duties as assigned.
Performs other work-related duties as assigned.