Paratransit Operations Manager

First Student • Fairview, NJ

3d

About The Position

First for a reason First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily. The following position is for a proposed new/future business within MPC Bus Co. Only candidates meeting the work experience requirements will be considered. Responsibilities of an Operations Manager: The Operations Manager must have management, supervisory and operations experience. This person must be responsible for the daily operations and be authorized to make operational decisions in the absence of the General Manager or Assistant General Manager. The Operations Manager must have full authority to independently make any decisions required for the safe and efficient operation of the service. The Operations Manager must be able to perform and train staff in any operational function (Scheduling, Service Controlling, System Administration, etc.) in the project. The Operations Manager must be computer literate, capable of system administration and training, and demonstrate administrative skills and experience. This position must be available on-call as needed.

Requirements

• High School diploma required
• Two (2) years previous demand responsive customer service (paratransit, taxicab, ambulance, etc.)
• Hands-on computer experience and experience in the equivalent proposed Access Link position
• Proficient and knowledgeable in Trapeze PASS
• Ability to effectively prioritize tasks and manage time effectively

Nice To Haves

• Bachelor's Degree Preferred

Responsibilities

• Responsible for the daily operations
• Authorized to make operational decisions in the absence of the General Manager or Assistant General Manager
• Independently make any decisions required for the safe and efficient operation of the service
• Perform and train staff in any operational function (Scheduling, Service Controlling, System Administration, etc.) in the project
• System administration and training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees