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The Paratransit Driver plays a crucial role in ensuring safe and timely transportation for patients, embodying the values of customer service and professionalism that Keystone Quality Transport (KQT) stands for. This position requires a commitment to maintaining a positive brand image while providing essential services to individuals who rely on paratransit for their mobility needs. The driver must possess a valid Delaware Driver's License and demonstrate physical strength to meet the lifting requirements associated with the role. A strong emphasis is placed on relationship skills, as the driver must interact effectively with patients, their families, and co-workers, ensuring a supportive and respectful environment. In addition to the physical demands of the job, the Paratransit Driver must exhibit flexibility in scheduling and be able to multitask effectively. This includes managing paperwork, preparing patients for transport, and adhering to all state and local driving regulations. The driver is expected to demonstrate personal accountability by being punctual, maintaining a professional appearance, and completing all necessary documentation accurately. Communication is key; the driver must report any issues encountered during transport to Dispatch and work collaboratively to resolve them. The role also involves a commitment to patient care, ensuring that all patients are safely secured during transport and that their experience is positive. The driver must follow all vehicle care policies, keeping the transport vehicle clean and sanitized, and must be recognized as a safe driver by peers. Overall, the Paratransit Driver is integral to the KQT team, ensuring that all patients receive the highest level of care and service during their transportation.
