The position involves day-to-day execution of routine transactions, assisting team activities, and interacting with stakeholders to solve problems or resolve complaints. The role requires gathering information and consulting with management on actions to support short-term operations and ensure compliance. Documentation responsibilities include performing data entry and verification, maintaining accurate files and records, and creating detailed reports using various existing systems for accurate, timely, and compliant records. Customer service duties involve receiving, understanding, and disseminating information to appropriate stakeholders, answering questions, solving problems effectively, and demonstrating a positive, optimistic, and service-oriented mindset to ensure positive relations with stakeholders. The role also contributes to continuous improvement by identifying process inefficiencies, proposing solutions, and supporting improvement efforts to ensure long-term success.
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Number of Employees
5,001-10,000 employees