Paramedic - Dollywood's Theme Park - Part Time Seasonal

All Career•Pigeon Forge, TN

10h•Onsite

About The Position

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It’s not a difference that you can touch or see - it’s a difference you can feel. We are seeking a Paramedic who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Paramedic will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator. The Paramedic's role exists to provide treatment for injured and ill Hosts and Guests and conduct Host Safety Screenings and drug testing. All of this will be done in a manner consistent with the mission, values and operating philosophies, and standards of the Dollywood Company. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable. Summary of Essential Functions Treatment of injured or ill Hosts and Guests in emergency and non-emergency situations in accordance with The Dollywood Company protocols and procedures Provide patient assessments and determine if a patient is able to remain on park or at work with medical treatment provided in accordance with The Dollywood Company protocols and procedures Operate golf carts, mini-ambulance and company vehicles for emergency response or transportation of Hosts and Guests Maintain documentation which includes writing electronic reports according to procedure with accurate, clear and concise wording and correct spelling Utilize Microsoft Office programs, Origami, and the use of templates for writing reports Maintain Park and patient confidentiality, following HIPPA and The Dollywood Company guidelines Utilize positive verbal communication skills with Hosts, Guests and outside medical service providers Keep work area clean, stocked and ready for use at all times Assist in triage and/or park evacuation as needed Communicate well with patients in a clear and understanding manner Maintain up-to-date knowledge regarding all areas of the park including exit gates, back entrances to rides and inside buildings in the event of an emergency Complete annual training with Ride Operations to be proficient in all ride evacuation procedures Spend ample time on park interacting with Hosts and Guests, greeting Guests with a smile, offering them assistance as needed Conduct Host pre-employment, post-accident, random, and reasonable suspicion drug screens and alcohol tests according to The Dollywood Company procedure Assist in the maintenance of park cleanliness by picking up litter, etc. Assist Safety Management in other non-first aid duties as assigned to support division goals Management reserves the right to change and/or add to these duties.

Requirements

High School diploma or equivalent, Required
Must be at least 18 years of age
Current TN State Paramedic license, Required
Copies of current certifications, Required
Knowledge of and ability to use BLS and ALS equipment required
Must pass pre-employment background check and drug screen
Basic computer skills required, to include proficiency with Microsoft Word and ability to learn Origami for report writing
Current ACLS and PALS Certification
Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
Must reflect Dollywood’s image by being genuinely friendly and caring and by taking pride in their work
Must be self-motivated and disciplined
Must be able to prioritize and complete work assignments on a timely basis
Must maintain strict confidentiality and judgment regarding privileged information
Must display and live out Lead with Love qualities by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable
Must be committed to continuous improvement
Must have professional appearance with good personal hygiene
Must promote and support a “team” work environment by cooperating and helping co-workers
Must adapt to changes easily
Must enjoy a fast-paced environment
Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
Must reflect Dollywood’s core values through the lens of dignity and respect
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees
Must have manual dexterity necessary to complete all job duties
Able to comprehend instructions and retain information
Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
Able to be flexible to handle frequent changes in priorities
Able to operate/drive a company vehicle with valid driver’s license
Able to add, subtract, multiply and divide with accuracy
Able to lift, move, and/or carry up to 25 lbs alone and 200 lbs, with assistance
Able to tolerate temperatures of 0 to 140 degrees
Able to work outdoors
Available to work at least 5 days/month, most of which will be weekends
Must be able to wear a full body fall protection harness & carry safety equipment in order to negotiate ride catwalks, lifts, platforms and other's areas necessary to complete ride and building evacuations at heights of up to 200 ft
Must be able to tolerate and use chemicals such as cleaning supplies
Ability to learn and utilize online scheduling program required (ShiftPlanning)

Nice To Haves

Three (3) years of field experience as a Paramedic, preferred

Responsibilities

Treatment of injured or ill Hosts and Guests in emergency and non-emergency situations in accordance with The Dollywood Company protocols and procedures
Provide patient assessments and determine if a patient is able to remain on park or at work with medical treatment provided in accordance with The Dollywood Company protocols and procedures
Operate golf carts, mini-ambulance and company vehicles for emergency response or transportation of Hosts and Guests
Maintain documentation which includes writing electronic reports according to procedure with accurate, clear and concise wording and correct spelling
Utilize Microsoft Office programs, Origami, and the use of templates for writing reports
Maintain Park and patient confidentiality, following HIPPA and The Dollywood Company guidelines
Utilize positive verbal communication skills with Hosts, Guests and outside medical service providers
Keep work area clean, stocked and ready for use at all times
Assist in triage and/or park evacuation as needed
Communicate well with patients in a clear and understanding manner
Maintain up-to-date knowledge regarding all areas of the park including exit gates, back entrances to rides and inside buildings in the event of an emergency
Complete annual training with Ride Operations to be proficient in all ride evacuation procedures
Spend ample time on park interacting with Hosts and Guests, greeting Guests with a smile, offering them assistance as needed
Conduct Host pre-employment, post-accident, random, and reasonable suspicion drug screens and alcohol tests according to The Dollywood Company procedure
Assist in the maintenance of park cleanliness by picking up litter, etc.
Assist Safety Management in other non-first aid duties as assigned to support division goals
Management reserves the right to change and/or add to these duties.