About The Position

The Shift Lieutenant, acting as an extension of the on-duty Shift Captain, provides daily management and supervisory oversight to the care provided by Paramedics and EMTs on the assigned shift within their respected divisions. Coordinates with the FTO’s and other leadership positions to ensure all have proper training, supervising EMTs and Paramedics, responding to BLS and ALS calls in a timely manner, and assisting the Director in the daily operations of the shift with a high level of metric reliability. Must be able to effectively prioritize and delegate, assist in the selection, training and evaluation of subordinates and addresses performance issues with the Director of Operations. Coordinates with Fleet Services and VST to ensure accurate asset allocation, and inventory availability. Ensures readiness for all state inspections for the region. Assumes field command in the event of MCI or Disaster. Completes and submits to the director all required reports as they relate to departmental metrics and budgetary expenditures with high level of accuracy, monitors and controls expenditures, assumes responsibility for decision making in absence of the Director of Operations also may participate in life safety programs, community awareness programs, and other programs as assigned. Schedule is subject to change at any time to accommodate operational requirements.

Requirements

  • Valid Driver’s License
  • Licensed Paramedic in the state of operation.
  • Must complete annual drivers training course and CEU requirements.
  • Instructor in EVOC (can be completed within 6 months of promotion)
  • Completed NIMS 100, 200, 700, 800 for EMS
  • 3 years EMS experience

Nice To Haves

  • 1 year supervisory preferred.

Responsibilities

  • Demonstrates complete knowledge of all and EMS policies, procedures and protocols
  • Conducts training and evaluates the performance of assigned members
  • Supervises, directs, assistance to subordinate members in the general execution of EMS duties and evaluates assigned staff.
  • Reviews all divisional accident, injury and patient incidents, expediting the completion of investigative packets to the Director and Risk Management.
  • Ensures monthly operational budgetary compliance and provides input for improvement of efficiencies and quality assurance.
  • Attends weekly staffing meetings and coordinates with HR for position control management.
  • Participates with HR as the senior operations member for all field staff interviews, performance reviews and correction action.
  • Assist in providing QA with personnel compliance review and monitoring.
  • Serves as the lead liaison with all area hospital receiving facilities for maintenance of weekly target turn times.
  • Monitors staff performance to ensure adequate supervision, consistent performance feedback, timely performance appraisals, appropriate corrective action, equitable promotion opportunity and other related communication.
  • Provides open communications to all supervisors and staff enhancing engagement throughout the division.
  • Investigates customer services inquiries and ensures timely investigation and transfer of information to the Director of Operations
  • Ensures the readiness of medical apparatus and equipment, and general station upkeep.
  • Responsible for the direction and supervision at medical incident scenes, and other incident scenes involving rescue.
  • Coordinate EMS evaluations of paramedic and EMT’s to include objective points for improvement.
  • Coordinate and ensure all Paramedics are maintaining Post Licensure Course (PLC) training as mandated by the Georgia Department of Health, in compliance with state and medical director approved curriculum (Georgia Operations).
  • Supervise and evaluate probationary employees on their assigned shift to insure adequate medical skills and knowledge of current AmeriPro EMS policy and procedures have been obtained, documenting the progress in accordance with Department Operating Guidelines.
  • Coordinates with Staffing, the daily crew requirement for the target number of unit hours to meet demand requirements and metric compliance.
  • Knowledge of modern supervisory and leadership techniques.
  • Establish and maintain effective working relationships with other members, professional groups, public safety agencies and the general public.
  • Cooperates with ancillary departments and agencies to assure continuity of care and completion on any investigation of illness and/or accident
  • Demonstrates expertise in the use and application of all EMS related equipment.
  • Operates emergency vehicles in a safe manner in accordance with applicable local, state and federal laws.
  • All related duties as outlined by AmeriPro EMS Paramedic Job description.
  • Performs other duties as assigned.

Benefits

  • Competitive compensation (above market rates)
  • Paid Time Off
  • Benefits package: (Medical; Dental; Vision; short-term disability; Life, Accident and Cancer insurance policies, and more)
  • 401(k) retirement plan with a company match
  • Paid uniforms
  • Tuition reimbursement
  • Employee Referral Bonuses
  • Opportunities for overtime
  • Professional development & opportunities for advancement
  • Flexible scheduling options
  • Employee assistance programs (EAP)
  • We foster a positive work environment

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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