Paralegal

MCI Careers

68d

About The Position

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a detail-oriented and highly organized Paralegal to join our legal team. The successful candidate will support by managing case files, conducting legal research, preparing legal documents, and ensuring all filings and paperwork are processed efficiently. This role requires a proactive approach to case management and a strong understanding of legal processes to contribute effectively to our team’s success. To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

Associate’s degree in Paralegal Studies or related field; Paralegal certification preferred.
Proficiency in Microsoft Office Suite; experience with legal research databases (e.g., Westlaw, LexisNexis) and document management systems.
Strong understanding of legal terminology, processes, and documentation requirements.
Excellent written and verbal communication skills to interact professionally with clients and court personnel.
Ability to review and organize detailed documents with accuracy.
Strong organizational skills with the ability to manage multiple priorities and deadlines.
Demonstrated commitment to maintaining strict confidentiality and ethical conduct.

Responsibilities

Conduct legal research and gather relevant information from a variety of resources, including statutes, case law, legal articles, and regulations.
Draft legal documents such as contracts, pleadings, motions, discovery requests, and briefs. Assist in the preparation of documents for court filings.
Organize and maintain case files, manage deadlines, and keep track of ongoing legal proceedings. Ensure all necessary documentation is accurate and up to date.
Communicate with clients to obtain information, provide updates on case status, and assist with answering routine questions.
Assist attorneys in preparing for court appearances and trials, including organizing exhibits, witness lists, and trial binders.
Perform administrative duties such as scheduling meetings, maintaining calendars, and managing correspondence.
Handle other tasks as assigned by attorneys or supervisors to ensure the efficient operation of the legal team.

Benefits

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.