Paralegal - Compliance & Revenue Division (Toll Road)

Harris County (TX) • Houston, TX

106d

About The Position

Under general supervision, the Paralegal assists with collecting unpaid toll amounts by supporting in person and virtual Administrative Hearings, creating dockets, and filing legal documents. Individuals in this role will be responsible for managing litigation deadlines, monitoring payment plans, drafting post-judgment payoff documents, and preparing reports while entering defendant PII into database systems. Additional responsibilities include meeting with toll road users to coordinate payments and clarify balances and handling administrative tasks such as mailing, printing, and record organization while reviewing and refining Standard Operating Procedures. The Paralegal is expected to possess strong organizational and communication skills, attention to detail, the ability to manage a large caseload, and proficiency in legal software and document management systems.

Requirements

• An Associates degree or higher in Paralegal Studies or a closely similar field and three (3) years of experience working as a paralegal.
• OR a Paralegal certificate or diploma and three (3) years of experience working as a paralegal.
• OR a minimum of seven years of experience as a paralegal.
• Must possess a valid Texas Driver License.
• Exceptional verbal and written communication skills and ability to establish and maintain effective professional relationships.
• Proficiency with technology and legal tools such as Microsoft Office 365, Westlaw, and PDF software.
• Ability to organize and prioritize assignments to meet deadlines and goals, and efficiently handle a very large caseload, ensuring each case is managed and tracked appropriately.
• Ability to draft a wide range of legal documents with accuracy and clarity.
• Ability to self-motivate/initiate, and implement a high degree of quality control.
• Ability to manage highly confidential and sensitive information.
• Ability to comply with office policies and training requirements.

Responsibilities

• Creates administrative hearing dockets, drafts, reviews, and files citations, orders, and evidence exhibits while assisting with in-person and virtual administrative hearings three to four times a week.
• Creates litigation dockets and drafts and files approved documents (pleadings, discovery, motions, lien abstracts). Manages litigation deadlines for several hundred active cases, including mediations, hearings, and trials, by tracking and calendaring events.
• Monitors payment plan agreements, agreed judgments, and post-judgment payment plans for defaults.
• Supports collections efforts by drafting post-judgment payoff documents, ensuring accuracy and compliance with legal requirements to facilitate the successful resolution of outstanding balances.
• Prepares periodic reports and enters information, including defendant personally identifiable information (PII), into database systems and spreadsheets to accurately track and manage several hundred active cases.
• Meets with toll road users to coordinate payments and provide clear explanations regarding outstanding balances, ensuring a thorough understanding of the amounts due and available payment options.
• Performs administrative tasks, including mailing, printing, record organization, and continuous evaluation and enhancement of Standard Operating Procedures.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-term disability
• Employee Assistance Program
• Ten (10) days of vacation each year for the first five (5) years of service
• Accrual rates increase based on years of service
• Eleven (11) County-observed holidays and one (1) floating holiday
• Professional development opportunities
• Dependent Care Reimbursement Plan
• Healthcare Reimbursement Account
• 457 Deferred Compensation Plan
• Retirement Pension (TCDRS)
• Flexible schedule (varies by department)
• Transportation Assistance (Metro RideSponsor Program)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Construction of Buildings
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees