Paralegal Casehandler, Housing Justice Helpline

The Legal Aid Society • New York, NY

8h • $60,033 - $91,932

About The Position

The Legal Aid Society’s Civil Practice is seeking a Paralegal Casehandler for
the Housing Justice Helpline. The Helpline Paralegal is on the front lines of
assisting individuals and families to avoid eviction and preserve affordable
housing. They will staff the Housing Justice Helpline answering calls of NYC
renters and occupants providing information, advice, brief legal services, and
referrals while under the supervision of an attorney.

Requirements

• Eligible candidates must have at least one of the following: A bachelor’s degree (strongly preferred) A paralegal certificate from an ABA accredited paralegal program At minimum a high school diploma / GED and 4+ years of legal work experience 4+ years of combined higher education and legal work experience
• Excellent written, oral advocacy, and computer skills
• Excellent organization skills with ability to multi-task and manage a large workload
• Ability to work independently as well as in a team
• Ability to coordinate and collaborate successfully with other groups and organizations

Nice To Haves

• Proficiency in Spanish
• Experience assisting people in crisis is desirable, but not required
• Experience staffing a help/hotline or switchboard is preferred
• Experience in and/or commitment to advocacy on behalf of low-income people and immigrants is strongly desired

Responsibilities

• Interview clients, provide advice and direct assistance
• Work with Staff Attorneys to resolve the government benefits issues involved with housing cases
• Handle a high volume of individual cases and respond to the needs of community-based organizations
• Assist callers with completing court forms including pleadings in eviction cases and termination hearings to be filed pro se
• Advocate with various agencies regarding government benefits
• Develop community education materials and conduct trainings for clients and other advocates
• Maintain case management
• Conduct policy advocacy on behalf of clients
• Other duties as assigned

Benefits

• health insurance
• paid vacation
• disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED