Panther Station Enrollment Services Coordinator
About The Position
The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond. This position will report to the Assistant Dean of Enrollment Management. The duties and responsibilities of this position will include, but are not limited to:
Requirements
- Bachelor's Degree required.
Nice To Haves
- Strong initiative and ability to manage multiple projects with follow up.
- Excellent communication, organizational, and interpersonal skills.
- Information technology skills.
- Experience with Student Records module of PeopleSoft/CUNYfirst.
- Proficient in Microsoft applications, especially Word, Excel and Access.
- Ability to work in a fast-paced, high-energy environment.
- Strong attention to details.
- Ability to work in the evening and weekends, when necessary.
Responsibilities
- Work with a caseload of new students to help facilitate removal of all enrollment barriers by providing wrap-around service in navigating through our enrollment process; from acceptance and advisement to registration and applying for financial aid.
- Assist students to apply for college.
- Assist students to register for classes.
- Process student requests for information change such as bio/demo information, major, address, etc.
- Process freshman, transfer, non-degree and readmit applications.
- Provide basic financial aid counseling.
- Assist with in-person and virtual registration.
- Assist students via email, online, and in-person, as needed, to resolve enrollment related issues.
- Working collaboratively with other departments such as Academic Advisement, Admissions, Bursar, Contact Center, Financial Aid, and Registrar to assist students.
- Perform related duties as assigned.
Benefits
- CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
- We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
- Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
1,001-5,000 employees
