Palliative Care Patient Services Specialist II Full-Time

Valley View Hospital • Glenwood Springs, CO

95d • $20 - $28

About The Position

Valley View is seeking a full-time Palliative Care Patient Service Specialist II to join our team! Responsibilities include Provides patients and physicians with professional and friendly reception duties. Organizes patient flow, keeping physicians and patients on schedule. Maintains patient files and accounts in a professionally accurate manner. Screens office manager, physician and nurse calls, handling appropriately. Cross-train in PCT/CNA/MA role. Performs all clinical duties per licensed health care provider or delegation of a registered nurse, designated specifically by the clinic. Provides assistance to licensed health care providers and nursing staff for general patient assessments, rooming patients, procedures, treatments, filing/retrieving medical records, and general office clerical duties. Performs patient care tasks following clinic standards of care as defined in policies and procedures.

Requirements

• High School graduate or equivalent.
• Current BLS Certification preferred or obtained within 3 months of hire.
• Required to successfully complete Assessment-Based Recognition (ABR) program in order entry for electronic health records (EHR's) within 30 days of hire or a current CO CNA License or current RMA/CMA Certification.
• Two years in a reception or clerical field.
• Excellent customer service skills; strong computer skills.
• Clerical skills: typing, filing, scheduling, computer, phone and people skills.

Nice To Haves

• Phlebotomy experience preferred.
• Laboratory and/or X-ray experience preferred.

Responsibilities

• Provides patients and physicians with professional and friendly reception duties.
• Organizes patient flow, keeping physicians and patients on schedule.
• Maintains patient files and accounts in a professionally accurate manner.
• Screens office manager, physician and nurse calls, handling appropriately.
• Cross-train in PCT/CNA/MA role.
• Performs all clinical duties per licensed health care provider or delegation of a registered nurse.
• Provides assistance to licensed health care providers and nursing staff for general patient assessments, rooming patients, procedures, treatments, filing/retrieving medical records, and general office clerical duties.
• Performs patient care tasks following clinic standards of care as defined in policies and procedures.

Benefits

• Medical, Dental and Vision coverage including coverage for eligible dependents.
• Employer paid basic life coverage with buy-up coverage options.
• Flexible Spending Account (FSA) for health care and dependent care.
• Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), Paid Sick/Bereavement Leave under Colorado Healthy Families and Workplaces Act (HFWA), leaves of absence.
• Tuition Assistance Available.
• 401(a) Retirement Plan.
• 403(b) plans with employer matching contributions.
• Employee Assistance Program.
• Employee discount on Valley View Medical Services.
• Employee voluntary benefits such as Discounted RFTA bus passes, discounted gym memberships, Corporate Ski passes, free car seat for new Valley View babies born or adopted by Valley View employee(s).
• Free Use of Sunlight and Aspen SkiCo day passes, based on availability.
• Loan Repayment: Valley View is a qualifying employer for the federal Public Service Loan Forgiveness (PSLF) program!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED